Chatbase vs Tissia AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Chatbase, Oct 13, 2026 for Tissia AI.
The short answer
- Paid plans start at $40/month for Chatbase and $59/month for Tissia AI.
- Chatbase lists 20 features Tissia AI’s listing doesn’t mention, including Agent analytics, Agent avatar, AI responses.
Head to head
- United States
- Canada
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Hobby
- · 2 Members
- · 40 MB
- · 5 AI Actions & 2 procedures enabled
- · 700 message credits/month
- · Access to advanced models
- · Allow file attachments in Chat
Basic
- · 3 Members
- · 40 MB
- · 4000 message credits/month
- · 8 Al Actions & 4 procedures enabled
- · API access
- · Chatbase helpdesk inbox
Business
- · 12 AI Actions & 6 procedures enabled
- · 15000 message credits/month
- · 40 MB
- · 5 Members
- · Advanced Analytics
- · Sources suggestions
Starter
- · 1 channel (website)
- · 1 user
- · 250 conversations/month
- · Basic reports
- · Knowledge base
Growth
- · 1.000 conversations/month
- · 2 channels
- · 3 users
- · Advanced reports
- · Agent escalation
- · Knowledge base
Professional
- · 10 users
- · 3.000 conversations/month
- · 4 channels
- · API integrations
- · All Growth features
- · Priority support
Business
- · 25 users
- · 5.000 conversations/month
- · All channels
- · All features
- · Custom SLA
- · Priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatbase builds an AI agent trained on your Shopify store and your documents, and keeps it in sync as your products change. Shoppers can ask questions, search products by text or photo, add items to the cart, pay with a checkout link or cash on delivery, and track orders, in chat on your store, WhatsApp, Instagram, and Messenger.
Tissia is an AI chat agent for your Shopify storefront. It reads your products, orders, customers and policies, so it can answer shopper questions accurately, recommend products and recover abandoned carts. Unresolved conversations hand off to you with full context - no copy-pasting. Customers get immediate, accurate answers 24/7. Your team focuses on cases that genuinely need a human.
- 24/7 Availability: Ensure continuous support for customer inquiries anytime
- Search for Products: Help customers quickly find products within your store
- Personalized Recommendations: Deliver tailored product suggestions based on data
- Instant Order Tracking: Keep customers updated on their Shopify purchases
- AI chat agent connected to your products, orders, and store policies.
- Recovers abandoned carts automatically with reminders and discount codes.
- Answers shipping, order status, and policy questions instantly.
- Recommends products from your catalogue to shoppers in real time.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatbase |  Tissia AI |
|---|---|---|
| Detected stores | 181 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Health & Beauty, Home & Garden, Apparel & Accessories | Not published |
| Top store countries | United States, Canada, Australia | Not published |
Reviews
| Measure | Chatbase | Tissia AI |
|---|---|---|
| App Store rating | 4.9 ★ | Not published |
| App Store reviews | 37 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
FAQ
Chatbase and Tissia AI: common questions
- Is Chatbase or Tissia AI cheaper?
- Paid plans start at $40/month for Chatbase and $59/month for Tissia AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chatbase lists 20 the others don’t mention, such as Agent analytics, Agent avatar, AI responses, Analytics. Tissia AI lists 8 the others don’t mention, such as Business hours, Cart recovery, Chat buttons, Color and font. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Chatbase, Oct 13, 2026 for Tissia AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Chatbase, Oct 13, 2026 for Tissia AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.