Chatbase vs Quickchat AI: Chatbot & Sales
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Chatbase, Oct 14, 2026 for Quickchat AI.
The short answer
- On the Shopify App Store: Chatbase 4.9 from 37 reviews and Quickchat AI 5.0 from 1 reviews.
- Only Quickchat AI lists a free plan. Paid plans start at $40/month for Chatbase and $9/month for Quickchat AI.
- Quickchat AI lists 26 features Chatbase’s listing doesn’t mention, including AI summaries, Business hours, Cart recovery.
Head to head
- United States
- Canada
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Hobby
- · 2 Members
- · 40 MB
- · 5 AI Actions & 2 procedures enabled
- · 700 message credits/month
- · Access to advanced models
- · Allow file attachments in Chat
Basic
- · 3 Members
- · 40 MB
- · 4000 message credits/month
- · 8 Al Actions & 4 procedures enabled
- · API access
- · Chatbase helpdesk inbox
Business
- · 12 AI Actions & 6 procedures enabled
- · 15000 message credits/month
- · 40 MB
- · 5 Members
- · Advanced Analytics
- · Sources suggestions
Free
- · 1 User license
- · 50 AI credits/month
- · 50 Knowledge Base Articles
- · All integrations
- · Standard models
- · Unlimited AI Actions
Starter
- · 100 Knowledge Base Articles
- · 150 AI credits/month
- · Auto-refresh URLs
- · Everything in Free, and:
- · Standard & Advanced models
Basic
- · 300 Knowledge Base Articles
- · 500 AI credits/month
- · Everything in Starter, and:
Essential
- · 3,000 AI credits/month
- · 500 Knowledge Base Articles
- · Everything in Basic, and:
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatbase builds an AI agent trained on your Shopify store and your documents, and keeps it in sync as your products change. Shoppers can ask questions, search products by text or photo, add items to the cart, pay with a checkout link or cash on delivery, and track orders, in chat on your store, WhatsApp, Instagram, and Messenger.
Quickchat AI lets you add a Shopping AI Agent in 10 seconds. Seriously. Paste your Shopify store link and watch as the AI learns your products, FAQs, and policies. Add AI Agent that both sells and supports, 24/7, in 100+ languages, trained on your store.
- 24/7 Availability: Ensure continuous support for customer inquiries anytime
- Search for Products: Help customers quickly find products within your store
- Personalized Recommendations: Deliver tailored product suggestions based on data
- Instant Order Tracking: Keep customers updated on their Shopify purchases
- One AI for Support and Sales: Resolves customer questions and guides purchases.
- AI-first: No rule-based bots. No “Please rephrase your question.” Just smart AI.
- Customizable: Edit Knowledge, widget look, and style. Works in 100+ languages.
- Human Handoff: Seamless transfer to your support team when human help is needed.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatbase |  Quickchat AI |
|---|---|---|
| Detected stores | 176 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Health & Beauty, Home & Garden, Apparel & Accessories | Not published |
| Top store countries | United States, Canada, Australia | Not published |
Reviews
| Measure | Chatbase | Quickchat AI |
|---|---|---|
| App Store rating | 4.9 ★ | 5.0 ★(ahead) |
| App Store reviews | 37(ahead) | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | Chatbase | Quickchat AI |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $40/month | $9/month(ahead) |
| Longest free trial | Not listed | Not listed |
| Plans listed | 3 | 4 |
Listing
| Measure | Chatbase | Quickchat AI |
|---|---|---|
| Shopify category rank | #35(ahead) | #261 |
| Shopify App Charts | #16 on Pricing moves in Chat | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jan 7, 2026 | Aug 11, 2025 |
| Languages | 1 | 1 |
| Developer | Chatbase.co Inc. | Quickchat AI |
FAQ
Chatbase and Quickchat AI: common questions
- Is Chatbase or Quickchat AI cheaper?
- Only Quickchat AI lists a free plan. Paid plans start at $40/month for Chatbase and $9/month for Quickchat AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Chatbase or Quickchat AI?
- On the Shopify App Store: Chatbase 4.9 from 37 reviews and Quickchat AI 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- Chatbase lists 1 the others don’t mention, such as Order tracking. Quickchat AI lists 26 the others don’t mention, such as AI summaries, Business hours, Cart recovery, Chat buttons. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Chatbase, Oct 14, 2026 for Quickchat AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Chatbase, Oct 14, 2026 for Quickchat AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.