Chatbase vs CZ Shopping AI Assistant
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Chatbase, Oct 28, 2026 for CZ Shopping AI Assistant.
The short answer
- On the Shopify App Store: Chatbase 4.9 from 37 reviews and CZ Shopping AI Assistant 5.0 from 1 reviews.
- Paid plans start at $40/month for Chatbase and $20/month for CZ Shopping AI Assistant.
- Chatbase lists 19 features CZ Shopping AI Assistant’s listing doesn’t mention, including Agent analytics, Agent avatar, AI chatbots.
Head to head
- United States
- Canada
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Hobby
- · 2 Members
- · 40 MB
- · 5 AI Actions & 2 procedures enabled
- · 700 message credits/month
- · Access to advanced models
- · Allow file attachments in Chat
Basic
- · 3 Members
- · 40 MB
- · 4000 message credits/month
- · 8 Al Actions & 4 procedures enabled
- · API access
- · Chatbase helpdesk inbox
Business
- · 12 AI Actions & 6 procedures enabled
- · 15000 message credits/month
- · 40 MB
- · 5 Members
- · Advanced Analytics
- · Sources suggestions
Advance Plan
- · 5 chat button templates
- · AI product recommendations
- · Advanced analytics & CSV export
- · Dashboard & Analytics
- · Image-based product search
- · Order status & tracking (email + order)
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatbase builds an AI agent trained on your Shopify store and your documents, and keeps it in sync as your products change. Shoppers can ask questions, search products by text or photo, add items to the cart, pay with a checkout link or cash on delivery, and track orders, in chat on your store, WhatsApp, Instagram, and Messenger.
CZ Shopping Assistant AI is an intelligent shopping assistant for Shopify stores that helps merchants create a more engaging and interactive shopping experience. The app uses AI-powered conversations to assist customers throughout their shopping journey, making product discovery and customer interactions more seamless.
- 24/7 Availability: Ensure continuous support for customer inquiries anytime
- Search for Products: Help customers quickly find products within your store
- Personalized Recommendations: Deliver tailored product suggestions based on data
- Instant Order Tracking: Keep customers updated on their Shopify purchases
- Image-Based Product Search , Real-Time Customer Assistance
- Voice-Based Product Search
- Personalized Product Recommendations
- Live Chat Support, Mobile & Desktop Compatible
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatbase |  CZ Shopping AI Assistant |
|---|---|---|
| Detected stores | 179 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Health & Beauty, Home & Garden, Apparel & Accessories | Not published |
| Top store countries | United States, Canada, Australia | Not published |
Reviews
| Measure | Chatbase | CZ Shopping AI Assistant |
|---|---|---|
| App Store rating | 4.9 ★ | 5.0 ★(ahead) |
| App Store reviews | 37(ahead) | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | Chatbase | CZ Shopping AI Assistant |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $40/month | $20/month(ahead) |
| Longest free trial | Not listed | 7 days |
| Plans listed | 3 | 1 |
Listing
| Measure | Chatbase | CZ Shopping AI Assistant |
|---|---|---|
| Shopify category rank | #35(ahead) | #264 |
| Shopify App Charts | #16 on Pricing moves in Chat | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jan 7, 2026 | Jun 15, 2026 |
| Languages | 1 | 1 |
| Developer | Chatbase.co Inc. | Corezene Technology Pvt Ltd |
FAQ
Chatbase and CZ Shopping AI Assistant: common questions
- Is Chatbase or CZ Shopping AI Assistant cheaper?
- Paid plans start at $40/month for Chatbase and $20/month for CZ Shopping AI Assistant. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Chatbase or CZ Shopping AI Assistant?
- On the Shopify App Store: Chatbase 4.9 from 37 reviews and CZ Shopping AI Assistant 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- Chatbase lists 19 the others don’t mention, such as Agent analytics, Agent avatar, AI chatbots, Auto-assign. CZ Shopping AI Assistant lists 1 the others don’t mention, such as Reports. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Chatbase, Oct 28, 2026 for CZ Shopping AI Assistant; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Chatbase, Oct 28, 2026 for CZ Shopping AI Assistant. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.