Chatbase vs Chatrise: ChatGPT Copilot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for Chatbase, Oct 14, 2026 for Chatrise.
The short answer
- On the Shopify App Store: Chatbase 4.9 from 40 reviews and Chatrise 5.0 from 2 reviews.
- Only Chatrise lists a free plan. Paid plans start at $40/month for Chatbase and $29/month for Chatrise.
- Chatbase lists 23 features Chatrise’s listing doesn’t mention, including Agent analytics, Agent avatar, AI chatbots.
Head to head
- United States
- Australia
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Hobby
- · 2 Members
- · 40 MB
- · 5 AI Actions & 2 procedures enabled
- · 700 message credits/month
- · Access to advanced models
- · Allow file attachments in Chat
Basic
- · 3 Members
- · 40 MB
- · 4000 message credits/month
- · 8 Al Actions & 4 procedures enabled
- · API access
- · Chatbase helpdesk inbox
Business
- · 12 AI Actions & 6 procedures enabled
- · 15000 message credits/month
- · 40 MB
- · 5 Members
- · Advanced Analytics
- · Sources suggestions
Free
- · 25 AI chats per month
- · Chat history preserved
- · Powered by GPT-5
- · Read-only tools
Pro
- · 1,000 AI chats per month
- · Action confirmation cards
- · All read tools plus write actions
- · Cancel anytime
- · Chat history preserved
- · Powered by GPT-5
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatbase builds an AI agent trained on your Shopify store and your documents, and keeps it in sync as your products change. Shoppers can ask questions, search products by text or photo, add items to the cart, pay with a checkout link or cash on delivery, and track orders, in chat on your store, WhatsApp, Instagram, and Messenger.
Chatrise brings the ChatGPT experience directly into your store's admin. Ask plain English questions about your store and get instant answers. Compare revenue, surface low stock SKUs, find orders ready to fulfil, draft back in stock emails, update product descriptions, and create discount codes, all from one chat.
- 24/7 Availability: Ensure continuous support for customer inquiries anytime
- Search for Products: Help customers quickly find products within your store
- Personalized Recommendations: Deliver tailored product suggestions based on data
- Instant Order Tracking: Keep customers updated on their Shopify purchases
- Ask anything about your store and get instant answers grounded in real data
- Draft emails, product descriptions, and blog posts in seconds
- Create discount codes, update products, and adjust inventory with one click
- Surface low stock SKUs, top sellers, and revenue trends in one chat
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatbase |  Chatrise |
|---|---|---|
| Detected stores | 49 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Home & Garden, Electronics, Health & Beauty | Not published |
| Top store countries | United States, Australia, Canada | Not published |
Reviews
| Measure | Chatbase | Chatrise |
|---|---|---|
| App Store rating | 4.9 ★ | 5.0 ★(ahead) |
| App Store reviews | 40(ahead) | 2 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
FAQ
Chatbase and Chatrise: common questions
- Is Chatbase or Chatrise cheaper?
- Only Chatrise lists a free plan. Paid plans start at $40/month for Chatbase and $29/month for Chatrise. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Chatbase or Chatrise?
- On the Shopify App Store: Chatbase 4.9 from 40 reviews and Chatrise 5.0 from 2 reviews.
- What features does each app list that the other doesn’t?
- Chatbase lists 23 the others don’t mention, such as Agent analytics, Agent avatar, AI chatbots, AI responses. Chatrise lists 11 the others don’t mention, such as Auto-sync data, Custom triggers, Custom workflows, Customer segments. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for Chatbase, Oct 14, 2026 for Chatrise; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for Chatbase, Oct 14, 2026 for Chatrise. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.