ChargeBack Shield vs Signifyd
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for ChargeBack Shield, Nov 9, 2026 for Signifyd.
The short answer
- ChargeBack Shield lists 10 features Signifyd’s listing doesn’t mention, including Chargeback alerts, Custom alerts, Email notifications.
Head to head
Maximize Revenue by Preventing Fraud Orders & Customer Abuse
- United States
- Canada
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · 30-order historical backfill on install
- · Auto-hold HIGH risk fufilments
- · Auto-tag risky customers in shopify
- · Pre-check tool to look up any customer
- · Real-time risk scoring on every order
- · Review queue for flagged orders
Growth
- · 75-historical backfill on install
- · Cross-store fraud network
- · Everything in Starter
- · Shopify flow integration
- · Up to 350 orders per month
Scale
- · 200-historical backfill on install
- · Customer blocklist and allowlist
- · Email alerts sfor HIGH risk orders
- · Everything in Growth
- · Up to 800 orders per month
Pro
- · 500-order historical backfill on install
- · Everything in Scale
- · Up to 2000 orders per month
Free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRefund abuse and chargebacks drain merchant profits, but most stores have no way to identify repeat offenders before processing a refund. Chargeback Shield scores every order automatically using refund history, purchase patterns, and cross-store fraud signals. Risky orders appear in a review queue with plain-English explanations. Risky fulfilments are held automatically until you decide.
Signifyd provides AI-powered decisioning and financial guarantees to protect your entire customer journey, from checkout through returns. Guaranteed Fraud Protection offers instant decisions at checkout, backed by a financial guarantee against fraud chargebacks on all approved orders. This shifts liability away from the merchant, letting you grow fearlessly.
- Automated risk scoring on every order using 13 behavioral signals
- Customer risk profiles tracking refund history across all orders
- AI-generated chargeback dispute letters built from your order data
- Review queue with one-click hold, approve, or tag for risky orders
- Chargeback Protection: Obtain a full guarantee on approved orders, fraud or not
- Real-time decisions, zero risk with Signifyd's identity and intent intelligence
- Protect + grow revenue: Signifyd fraud protection helps approve more good orders
- Insights Reporting identifies trends and patterns of fraud before they occur
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ChargeBack Shield |  Signifyd |
|---|---|---|
| Detected stores | Not published | 2,243 |
| Net store change, 28 days | 0 | −18 |
| Stores added, 28 days | Not enough data | 10 |
| Big-brand share | Not enough data | 39% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Electronics |
| Top store countries | Not published | United States, Canada, United Kingdom |
Reviews
| Measure | ChargeBack Shield | Signifyd |
|---|---|---|
| App Store rating | Not published | 4.4 ★ |
| App Store reviews | Not published | 92 |
| New reviews, 28 days | Not enough data | 2 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ChargeBack Shield | Signifyd |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $14.99/month | No monthly plan listed |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 1 |
Listing
| Measure | ChargeBack Shield | Signifyd |
|---|---|---|
| Shopify category rank | #238 | #44(ahead) |
| Shopify App Charts | Not on this week’s charts | #7 in Fraud |
| Built for Shopify | No | No |
| Launched | May 15, 2026 | Jun 21, 2013 |
| Languages | 1 | 1 |
| Developer | Fraud Guard | Signifyd |
FAQ
ChargeBack Shield and Signifyd: common questions
- What features does each app list that the other doesn’t?
- ChargeBack Shield lists 10 the others don’t mention, such as Chargeback alerts, Custom alerts, Email notifications, Fake accounts. Signifyd lists 3 the others don’t mention, such as Bots, Gift card abuse, Payments. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for ChargeBack Shield, Nov 9, 2026 for Signifyd; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for ChargeBack Shield, Nov 9, 2026 for Signifyd. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.