Census: Customer Surveys vs Zigpoll Customer Surveys
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026.
The short answer
- Zigpoll Customer Surveys is detected on 67× as many Shopify stores as Census: 3,949 vs 59 as of Nov 8, 2026.
- On the Shopify App Store: Census 5.0 from 25 reviews and Zigpoll Customer Surveys 5.0 from 602 reviews.
- Both list a free plan. Paid plans start at $25/month for Census and $39/month for Zigpoll Customer Surveys.
- Zigpoll Customer Surveys lists 18 features Census’s listing doesn’t mention, including Abandoned cart, Activity tracking, Analytics.
Head to head
Rule-Based Post-Purchase & Attribution Surveys
Post purchase surveys, email & abandoned cart surveys and more
- United Kingdom
- Netherlands
- United States
- United States
- Germany
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Always Plan
- · Questions from our large bank
- · Some core data dashboard metrics
- · Unlimited survey responses
- · View all responses without limitation
Premium Plan
- · AI-generated actionable recommendations
- · Custom questions
- · Customise and style forms
- · Dynamic rule-based questions
- · Unlimited survey responses
Platinum Plan
- · Everything in the Premium plan
- · Export additional data
- · On-site surveys for prospecting data
- · POS surveys for instore
Lite
- · 50 responses / mo
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
- · Weekly AI insights
Standard
- · 200 responses / mo
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
- · Weekly AI insights
Advanced
- · 600 responses / mo
- · API & MCP access
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
Premier
- · API & MCP access
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited responses / mo
- · Unlimited surveys
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCensus turns the order confirmation page into your richest source of first-party data. Deploy intelligent, rule-based surveys exactly where customers are most engaged and turn their answers into a genuine competitive edge: smarter attribution, deeper on-site feedback, customer insights and overall sentiment.
Run post-purchase surveys on your thank-you and order status pages, plus exit-intent, product page, email, SMS and Shopify POS surveys. Ask "How did you hear about us?" (HDYHAU) and compare revenue and AOV by channel with Meta Ads Manager and GA4. Collect zero-party data, NPS and CSAT, and learn why visitors don't buy. AI sorts open-ended customer feedback into themes and sends weekly reports.
- Ask rule-based questions for key ecommerce variables, with sophisticated logic.
- Gather valuable feedback on where users first discovered your brand or business.
- View reports on submissions and filter based on key variables.
- AI-generated actionable recommendations for your store.
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Census |  Zigpoll Customer Surveys |
|---|---|---|
| Detected stores | 59 | 3,949(ahead) |
| Net store change, 28 days | 0 | +72 |
| Stores added, 28 days | Not enough data | 129 |
| Big-brand share | Not enough data | 16% |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | United Kingdom, Netherlands, United States | United States, Germany, United Kingdom |
Reviews
| Measure | Census | Zigpoll Customer Surveys |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 25 | 602(ahead) |
| New reviews, 28 days | 0 | 11(ahead) |
| Reviewers a year or more in | Not enough data | 21% |
Pricing
| Measure | Census | Zigpoll Customer Surveys |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $25/month(ahead) | $39/month |
| Longest free trial | 28 days | Not listed |
| Plans listed | 3 | 4 |
Listing
| Measure | Census | Zigpoll Customer Surveys |
|---|---|---|
| Shopify category rank | #45 | #3(ahead) |
| Shopify App Charts | Not on this week’s charts | #1 in Surveys |
| Built for Shopify | No | No |
| Launched | Jul 22, 2021 | Apr 23, 2019 |
| Languages | 4 | 1 |
| Developer | Vervaunt | Argonautic Labs |
FAQ
Census and Zigpoll Customer Surveys: common questions
- Which is more popular, Census or Zigpoll Customer Surveys?
- Zigpoll Customer Surveys is detected on 67× as many Shopify stores as Census: 3,949 vs 59 as of Nov 8, 2026.
- Is Census or Zigpoll Customer Surveys cheaper?
- Both list a free plan. Paid plans start at $25/month for Census and $39/month for Zigpoll Customer Surveys. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Census or Zigpoll Customer Surveys?
- On the Shopify App Store: Census 5.0 from 25 reviews and Zigpoll Customer Surveys 5.0 from 602 reviews.
- What features does each app list that the other doesn’t?
- Census lists 4 the others don’t mention, such as Checkout analytics, Cohort analysis, Marketing attribution, Profit insights. Zigpoll Customer Surveys lists 18 the others don’t mention, such as Abandoned cart, Activity tracking, Analytics, Custom dashboards. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.