CartGenius ‑ AI Shop Assistant vs Text ‑ AI Agent & Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for CartGenius, Nov 8, 2026 for Text.
The short answer
- Only CartGenius lists a free plan. Paid plans start at $19/month for CartGenius and $25/month for Text.
- Text lists 25 features CartGenius’s listing doesn’t mention, including Agent analytics, Agent avatar, Behavior tracking.
Head to head
- United States
- Australia
- United Kingdom
Free
- · 50 Conversations / month
Start
- · 150 Conversations / month
- · Automatic Upselling
- · Custom Knowledge Base
- · Discount Rules (Negotiator)
Plus
- · 500 Conversations / month
- · Automatic Upselling
- · Custom Knowledge Base
- · Discount Rules (Negotiator)
Enterprise
- · 1000 Conversations / month
- · Automatic Upselling
- · Custom Knowledge Base
- · Discount Rules (Negotiator)
Essential
- · AI Copilot
- · Cart recovery campaign
- · Live chat, email, and Messenger
- · Live visitors tracking
- · Real-time cart preview
- · Sales reporting
Growth
- · Advanced reporting
- · Advanced widget customization
- · Chat topics insights
- · Everything from Essential
- · Multilingual support
- · Tag suggestions
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCartGenius AI acts as an autonomous virtual assistant that prevents cart abandonment and recovers lost sales. It helps customers find exact products through conversational search and answers store-related questions using your custom knowledge base. If a shopper hesitates before checkout, the AI negotiates a targeted discount within your pre-set limits to secure the purchase.
Turn customer service into a sales channel. See live carts, past orders, and lifetime spend as you chat. Get notified when items are added or removed mid-conversation. The AI agent spots buying intent and acts on it, understanding conversation context to answer product questions from live inventory and show product cards in chat.
- AI chatbot helps customers find specific products using natural language search.
- Negotiates targeted discounts automatically to recover abandoned shopping carts.
- Answers store-related questions instantly using your custom knowledge base.
- Recommends alternative items and cross-sells when products are out of stock.
- AI assistant that answers product questions and supports buying decisions
- AI agent trained on your live inventory answers questions and helps you sell
- Live cart preview showing items, value, and browsing context
- Live cart, past orders, and spend at a glance to help agents spot buying intent
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CartGenius |  Text |
|---|---|---|
| Detected stores | Not published | 133 |
| Net store change, 28 days | 0 | +12 |
| Stores added, 28 days | Not enough data | 12 |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top store countries | Not published | United States, Australia, United Kingdom |
Reviews
| Measure | CartGenius | Text |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 2 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CartGenius | Text |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $19/month(ahead) | $25/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 4 | 2 |
Listing
| Measure | CartGenius | Text |
|---|---|---|
| Shopify category rank | #1021 | #84(ahead) |
| Shopify App Charts | Not on this week’s charts | #7 on Rookies in Chat |
| Built for Shopify | No | No |
| Launched | Jul 17, 2026 | May 12, 2026 |
| Languages | 4 | 1 |
| Developer | MITCO | Text |
FAQ
CartGenius and Text: common questions
- Is CartGenius or Text cheaper?
- Only CartGenius lists a free plan. Paid plans start at $19/month for CartGenius and $25/month for Text. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Text lists 25 the others don’t mention, such as Agent analytics, Agent avatar, Behavior tracking, Chat assignment. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for CartGenius, Nov 8, 2026 for Text; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for CartGenius, Nov 8, 2026 for Text. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.