Candidly ‑ Customer Feedback vs Survey Daddy
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Candidly, Nov 12, 2026 for Survey Daddy.
The short answer
- Only Candidly lists a free plan. Paid plans start at $5/month for Candidly and $9/month for Survey Daddy.
- Survey Daddy lists 8 features Candidly’s listing doesn’t mention, including Analytics, Attribution, Customer satisfaction.
Head to head
Post Purchase Customer Satisfaction Score
- Australia
- United States
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free plan
- · 7 day customer score retention
- · Email notifications for new scores
Pro plan
- · 12 month retention for customer scores
- · Email notifications for new scores
- · Export data to CSV
Pro
- · 7-day free trial
- · Advanced analytics
- · Export CSV option
- · No branding on surveys
- · Unlimited post-purchase surveys
- · Unlimited responses
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEasily and simply create a post-purchase survey with 2 clicks. Discover where your customers found you (marketing attribution). Discover what you could do to make more people buy (conversion rate optimization). Discover how happy customers really are about shopping at your store (net promoter score). Allows you to show the survey to new or repeat customers only. Supports export as CSV option.
- Launch a non-branded post purchase survey in less than 4 minutes
- Get full-scale analytics to see when, where and what your customers submitted
- Launch as many active surveys as you like (and serve them at the same time)
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Candidly |  Survey Daddy |
|---|---|---|
| Detected stores | Not published | 2 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Home & Garden, Sporting Goods |
| Top store countries | Not published | Australia, United States |
Reviews
| Measure | Candidly | Survey Daddy |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 23 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Candidly | Survey Daddy |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $5/month(ahead) | $9/month |
| Longest free trial | 7 days | 7 days |
| Plans listed | 2 | 1 |
Listing
| Measure | Candidly | Survey Daddy |
|---|---|---|
| Shopify category rank | Not enough data | #26 |
| Shopify App Charts | Not on this week’s charts | #25 in Surveys |
| Built for Shopify | No | No |
| Launched | May 19, 2022 | Nov 15, 2023 |
| Languages | Not published | 1 |
| Developer | Yellow Robot | Wüest Technology |
FAQ
Candidly and Survey Daddy: common questions
- Is Candidly or Survey Daddy cheaper?
- Only Candidly lists a free plan. Paid plans start at $5/month for Candidly and $9/month for Survey Daddy. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Survey Daddy lists 8 the others don’t mention, such as Analytics, Attribution, Customer satisfaction, Drag-and-drop editor. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Candidly, Nov 12, 2026 for Survey Daddy; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Candidly, Nov 12, 2026 for Survey Daddy. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.