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Candidly ‑ Customer Feedback Shopify App: Pricing & Alternatives

By Yellow RobotSurveysFree plan

Key signals for Candidly

Shoplist has not found Candidly ‑ Customer Feedback on a storefront yet, so it tracks the app through pricing instead. Storefront detections will appear here as soon as Shoplist finds them. Checked .

Sonar hasn’t found Candidly ‑ Customer Feedback on a storefront yet. Admin-only and server-side apps rarely leave a storefront trace.

Free plan
PricingPaid from $5/month

Data checked How Shoplist knows

Candidly on the Shopify App Store

Shoplist reads Candidly’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks Candidly

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Candidly in Surveys, by day

Not on the Surveys listing pages Shoplist read in the last 90 days.

Its best position on the Shopify App Store Surveys listing each day. Shaded days: the listing was not read in full, or Candidly was not on the pages read.

What Candidly charges

Free plan available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

  1. Free plan

    Free

    • 7 day customer score retention
    • Email notifications for new scores
  2. Pro plan

    $5/month

    7-day free trial

    • 12 month retention for customer scores
    • Email notifications for new scores
    • Export data to CSV

How Candidly sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“Post Purchase Customer Satisfaction Score”

Candidly listing facts

Developer
Yellow Robot
Launched
May 19, 2022
Shopify category
Surveys
View on the Shopify App Store

Compete with this app? See every store adding and dropping it, and what else those stores run.

Shopify stores using Candidly

Shoplist is watching Shopify storefronts for the first public install of Candidly.

How Candidly’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds Candidly, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.

Stores, last 28 days

0

0 now · 0 28 days earlier

Reach

0%

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Where Candidly’s store count change came from

Real installs and removalsEstimated0 added · 0 came back · 0 removed
0

Stores adding and removing Candidly, by week

Week of Aug 31, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 7, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 14, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 21, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 28, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 5, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 12, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 19, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 26, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Nov 2, 2026 · 0 added or came back · 0 removed · net 0 · 2 held-out days
Stores that added it or came backStores that removed itEstimated weeks
Week ofAdded or backRemovedNetNotes
Aug 31, 2026000Estimated
Sep 7, 2026000Estimated
Sep 14, 2026000Estimated
Sep 21, 2026000Estimated
Sep 28, 2026000Estimated
Oct 5, 2026000Estimated
Oct 12, 2026000Estimated
Oct 19, 2026000Estimated
Oct 26, 2026000Estimated
Nov 2, 20260002 held-out days

Candidly reach, by day

0.01%0%0%Oct 30, 2026: 0% of tracked storesOct 31, 2026: 0% of tracked storesNov 1, 2026: 0% of tracked storesNov 2, 2026: 0% of tracked storesNov 3, 2026: 0% of tracked storesNov 4, 2026: 0% of tracked storesNov 5, 2026: 0% of tracked storesNov 6, 2026: 0% of tracked storesNov 7, 2026: 0% of tracked storesNov 8, 2026: 0% of tracked storesNov 9, 2026: 0% of tracked storesNov 10, 2026: 0% of tracked storesNov 11, 2026: 0% of tracked storesNov 12, 2026: 0% of tracked storesNov 13, 2026: 0% of tracked storesOct 30, 2026Nov 6, 2026Nov 13, 2026
Show the daily numbers
  • Oct 30, 2026: 0% of tracked stores
  • Oct 31, 2026: 0% of tracked stores
  • Nov 1, 2026: 0% of tracked stores
  • Nov 2, 2026: 0% of tracked stores
  • Nov 3, 2026: 0% of tracked stores
  • Nov 4, 2026: 0% of tracked stores
  • Nov 5, 2026: 0% of tracked stores
  • Nov 6, 2026: 0% of tracked stores
  • Nov 7, 2026: 0% of tracked stores
  • Nov 8, 2026: 0% of tracked stores
  • Nov 9, 2026: 0% of tracked stores
  • Nov 10, 2026: 0% of tracked stores
  • Nov 11, 2026: 0% of tracked stores
  • Nov 12, 2026: 0% of tracked stores
  • Nov 13, 2026: 0% of tracked stores

Stores running Candidly over the stores Shoplist crawled in the 30 days before. Counted daily from Oct 30, 2026.

Compare Candidly

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to Candidly

Apps merchants weigh against Candidly ‑ Customer Feedback, with their own detected stores and ratings.

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows Candidly on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

  1. Code-level

    detection on every store

    Found in the storefront’s own code

    Shoplist matches the scripts, app blocks and pixels Candidly loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.

  2. last checked

    Re-checked, so the count stays current

    Shoplist keeps crawling the same storefronts. A store that uninstalls Candidly leaves the count on the next crawl, so you read today’s install base, not a high-water mark.

  3. Daily

    App Store listing reads

    The App Store, read every day

    Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked .

Read the full methodology

Questions about Candidly

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Track this app

Why might Shoplist not show detected stores for Candidly ‑ Customer Feedback?

Some Shopify apps are admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.

Does no public detection mean Candidly ‑ Customer Feedback has no users?

No. It only means Shoplist has not found reliable public storefront evidence for Candidly ‑ Customer Feedback. pricing and developer data can still be useful signals.

Can I monitor future public detections?

Yes. Shoplist can monitor Candidly ‑ Customer Feedback for future public storefront detections and listing movement.

Keep watching Candidly.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.

Track this appSee pricingFree plan available.