Candidly ‑ Customer Feedback Shopify App: Pricing & Storefront Detection Notes

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About Candidly ‑ Customer Feedback

Measure customer satisfaction with a checkout flow survey form How was everything today? This simple question can unlock valuable information about how your customers are feeling. It goes beyond measuring sales or conversion rates. Understanding - and improving - customer satisfaction is key to improving customer loyalty, repeat purchases and word of mouth. Candidly helps you measure satisfaction with a simple question and answer form displayed on your checkout page right after purchase. Providing a customer survey at the time of purchase ensures customers are still engaged, and avoids problems like spam filters that can cause email to go unanswered. Customers can choose a score from 1 (poor) to 5 (excellent) and tap continue. The survey is optional and customer cans choose to skip the form entirely. Once a score is received Candidly sends an email notification to the store owner, giving you immediate feedback on how your customers are feeling. Candidly integrates with your checkout as a Shopify post-purchase extension so you can easily enable or disable it when needed, particularly handy if you are also running checkout promotions or upsells. Measure customer satisfaction with a checkout flow survey form How was everything today? This simple question can unlock valuable information about how your customers are feeling. It goes beyond measuring sales or conversion rates. Understanding - and improving - customer satisfaction is key to improving customer loyalty, repeat purchases and word of mouth. Candidly helps you measure satisfaction with a simple question and answer form displayed on your checkout page right after purchase. Providing a customer survey at the time of purchase ensures customers are still engaged, and avoids problems like spam filters that can cause email to go unanswered. Customers can choose a score from 1 (poor) to 5 (excellent) and tap continue. The survey is optional and customer cans choose to skip the form entirely. Once a score is received Candidly sends an email notification to the store owner, giving you immediate feedback on how your customers are feeling. Candidly integrates with your checkout as a Shopify post-purchase extension so you can easily enable or disable it when needed, particularly handy if you are also running checkout promotions or upsells.