Candidly ‑ Customer Feedback vs POWR: Wholesale & Quote Forms
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Candidly, Nov 12, 2026 for POWR.
The short answer
- Both list a free plan. Paid plans start at $5/month for Candidly and $11.99/month for POWR.
- POWR lists 6 features Candidly’s listing doesn’t mention, including Custom styles, Customer satisfaction, Drag-and-drop editor.
Head to head
Post Purchase Customer Satisfaction Score
Customer Survey Form or Poll for Post Purchase Feedback
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free plan
- · 7 day customer score retention
- · Email notifications for new scores
Pro plan
- · 12 month retention for customer scores
- · Email notifications for new scores
- · Export data to CSV
Free
- · 24/7 email support
- · 25 submissions per month
- · Add up to 6 elements each
- · Autoresponder email
- · Create unlimited surveys or polls
- · Gather insights with rating element
Starter
- · 2 email admins
- · Add images and pagination
- · All Free features +
- · Live chat with POWR support team
- · Remove POWR branding
- · Set submission limits/controls
Pro
- · 1000 submissions per month
- · 3 conditional autoresponder emails
- · All Starter features +
- · File upload (10MB max)
- · Integrations (Shopify, Klaviyo, Google)
- · Multi-step & conditional logic
Business
- · 10,000 email sends per month
- · All Pro features +
- · File upload (100MB max)
- · Unlimited conditional autorespond emails
- · Unlimited survey responses
- · Unlimited surveys & elements
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSome requests need more than a name and an email. Vet wholesale buyers, quote custom orders and process warranty claims with forms that change as customers answer. Start from a ready-made template, collect certificates and receipts, and send every entry to Shopify Customers, Klaviyo and Google Sheets.
- Create as many surveys or polls as you want
- All survey & poll data is auto-saved to your Responses Dashboard
- Get instant email alerts for survey & poll responses & sync with Google Sheets
- Multiple field options - dropdowns, multiple choice, email, images, star ratings




All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | Candidly | POWR |
|---|---|---|
| Detected stores | Not published | 42 |
| Net store change, 28 days | 0 | −1 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Food, Beverages & Tobacco, Home & Garden |
| Top store countries | Not published | United States, Canada, United Kingdom |
Reviews
| Measure | Candidly | POWR |
|---|---|---|
| App Store rating | Not published | 4.6 ★ |
| App Store reviews | Not published | 53 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Candidly and POWR: common questions
- Is Candidly or POWR cheaper?
- Both list a free plan. Paid plans start at $5/month for Candidly and $11.99/month for POWR. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- POWR lists 6 the others don’t mention, such as Custom styles, Customer satisfaction, Drag-and-drop editor, Email. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Candidly, Nov 12, 2026 for POWR; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Candidly, Nov 12, 2026 for POWR. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.















