Candidly ‑ Customer Feedback vs Hulk NPS Post Purchase Survey
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Candidly, Nov 13, 2026 for Hulk NPS Post Purchase Survey.
The short answer
- Both list a free plan. Paid plans start at $5/month for Candidly and $25/month for Hulk NPS Post Purchase Survey.
- Hulk NPS Post Purchase Survey lists 18 features Candidly’s listing doesn’t mention, including Analytics, Custom CSS, Custom JavaScript.
Head to head
Post Purchase Customer Satisfaction Score
Survey Form & Polls, Post-purchase Feedback-Net Promoter Score
- United States
- United Kingdom
- Japan
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free plan
- · 7 day customer score retention
- · Email notifications for new scores
Pro plan
- · 12 month retention for customer scores
- · Email notifications for new scores
- · Export data to CSV
Development Plan
- · Free for all partner development stores
- · Test the app on development store
Pro Plan
- · Conditional Logic
- · Export Responses as CSV
- · Required/Optional Field
- · Survey Statistics
- · Unlimited Responses
- · White Labeled Forms (No Watermarks)
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureHulk NPS Post Purchase Survey collects customer feedback on checkout, Thank You and Order Status pages. Build net promoter score (NPS), customer satisfaction (CSAT), and product surveys with drop-downs, checkboxes, radio buttons, and text boxes. Add forms anywhere using checkout blocks - no coding. Personalize questions with conditional logic, collect emails, and get notified of new responses.
- One-click install the Post Purchase Survey app and track customer feedback.
- Gather valuable insights in under 30 seconds and warrant customer satisfaction.
- Embed post purchase survey into the Thank You page and boost response rates.
- Leverage our analytics dashboard to promptly act on your post purchase feedback.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Candidly |  Hulk NPS Post Purchase Survey |
|---|---|---|
| Detected stores | Not published | 43 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Sporting Goods, Food, Beverages & Tobacco |
| Top store countries | Not published | United States, United Kingdom, Japan |
Reviews
| Measure | Candidly | Hulk NPS Post Purchase Survey |
|---|---|---|
| App Store rating | Not published | 4.8 ★ |
| App Store reviews | Not published | 74 |
| New reviews, 28 days | Not enough data | 1 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Candidly | Hulk NPS Post Purchase Survey |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $5/month(ahead) | $25/month |
| Longest free trial | 7 days | 1 days |
| Plans listed | 2 | 2 |
Listing
| Measure | Candidly | Hulk NPS Post Purchase Survey |
|---|---|---|
| Shopify category rank | Not enough data | #31 |
| Shopify App Charts | Not on this week’s charts | #13 in Surveys |
| Built for Shopify | No | Yes |
| Launched | May 19, 2022 | Aug 29, 2019 |
| Languages | Not published | 19 |
| Developer | Yellow Robot | HulkApps |
FAQ
Candidly and Hulk NPS Post Purchase Survey: common questions
- Is Candidly or Hulk NPS Post Purchase Survey cheaper?
- Both list a free plan. Paid plans start at $5/month for Candidly and $25/month for Hulk NPS Post Purchase Survey. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Hulk NPS Post Purchase Survey lists 18 the others don’t mention, such as Analytics, Custom CSS, Custom JavaScript, Customer satisfaction. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Candidly, Nov 13, 2026 for Hulk NPS Post Purchase Survey; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Candidly, Nov 13, 2026 for Hulk NPS Post Purchase Survey. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.