Calm Desk Warranty Logger vs Ticketline: Support Tickets
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Jun 25, 2026 for Calm Desk Warranty Logger, Nov 8, 2026 for Ticketline.
The short answer
- Ticketline lists 2 features Calm Desk Warranty Logger’s listing doesn’t mention, including Contact form, Help center.
Head to head
- Spain
- United Kingdom
Starter
- · 1 team member
- · 150 Tickets/month
- · 5MB x 3 attachments
- · Custom issue types
- · Email notifications
- · Order linking
Growth
- · 10MB x 5 attachments
- · 3 team members
- · 400 Tickets/month
- · Custom issue types
- · Email notifications
- · Order linking
Pro
- · 10 team members
- · 20MB x 10 attachments
- · Custom issue types
- · Email notifications
- · Order linking
- · Unlimited Tickets
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureWarranty Logger gives Shopify merchants a central place to manage product warranties and customer claims inside Admin. View warranty registrations, track active and expired coverage, and review claims from the Warranty Logger mobile app. Update claim status, manage service tickets, and register warranties for customers when needed.
Ticketline puts support tickets inside your Shopify customer accounts. Customers open a ticket from their account or the order status page, and it arrives already linked to the order, with items, totals, and attachments included. Track and resolve everything from one dashboard in your admin. Automatic email updates keep customers informed at every step, so 'any update?' emails stop.
- View customer warranty registrations and status in Shopify Admin
- Review and update warranty claims from your mobile app customers
- Dashboard overview of warranties, claims, and service tickets
- Customers can create tickets directly from order status page in customer account
- Support Ticket page in the customer account
- Tickets include attached files and complete order details automatically
- Track, view, and manage all tickets from a single place efficiently in shop.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Calm Desk Warranty Logger |  Ticketline |
|---|---|---|
| Detected stores | Not published | 2 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Animals & Pet Supplies, Sporting Goods |
| Top store countries | Not published | Spain, United Kingdom |
Reviews
| Measure | Calm Desk Warranty Logger | Ticketline |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Calm Desk Warranty Logger | Ticketline |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $4.99/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | Not published | 3 |
Listing
| Measure | Calm Desk Warranty Logger | Ticketline |
|---|---|---|
| Shopify category rank | #96 | #70(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 24, 2026 | Mar 2, 2026 |
| Languages | 1 | 10 |
| Developer | Calm Desk Co. | Bodanius |
FAQ
Calm Desk Warranty Logger and Ticketline: common questions
- What features does each app list that the other doesn’t?
- Calm Desk Warranty Logger lists 1 the others don’t mention, such as FAQs. Ticketline lists 2 the others don’t mention, such as Contact form, Help center. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Jun 25, 2026 for Calm Desk Warranty Logger, Nov 8, 2026 for Ticketline; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Jun 25, 2026 for Calm Desk Warranty Logger, Nov 8, 2026 for Ticketline. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.