Detected May 23, 2026
Developer location changed
Developer location changed
8 The Green, STE A, Dover, Tallinn, DE, 19901, US8 The Green, STE A, Dover, DE, 19901, US
Customer Support Tickets Hub Shopify App: Pricing, Features & First-Adopter Watch
Launched March 2, 2026. Shoplist is monitoring first merchant evidence, reviews, pricing, feature details, and listing changes for this Shopify app.
Shoplist public signals
What is visible for Customer Support Tickets Hub right now
Signal date May 29, 2026
Monitoring status
First-adopter watch
Monitoring first merchant evidence
As of May 29, 2026
Reviews
1 public reviews
5.0 average rating
As of May 27, 2026
Momentum
4 New
Install trend held steady over the last 28 days
As of Jun 13, 2026
Latest review
May 27, 2026
As of May 27, 2026
New5% confidence
4 momentum score
Install trend held steady over the latest 28-day window.
Updated Jun 13, 2026
Momentum inputs
28d installs
0
Prev. 28d
0
New 28d
0
30d reviews
1
Installs
0
Growth
50
Adoption
0
Reviews
20
Fit
63
Quick answer
Customer Support Tickets Hub launched on March 2, 2026. Shoplist is monitoring first public merchant evidence, reviews, pricing changes, and listing changes.
Reviews and velocity
Public review signals
Rating
5.0
Reviews
1
Latest
May 27, 2026
Pricing
Pricing and plan posture
Starter
$4.99- 300 Tickets/month
- 5MB x 3 attachments
- Custom issue types
- Email notifications
Growth
$8.99- 10MB x 5 attachments
- 3 Agent seats
- 600 Tickets/month
- Custom issue types
Pro
$19.99- 10 Agent seats
- 20MB x 10 attachments
- Custom issue types
- Email notifications
Activity and changes
Recent signals for Customer Support Tickets Hub
Recent detections and listing changes are public signals captured by crawl history.
App Store listing
Listing changes
Developer
Detected May 20, 2026
Developer name changed +2 more
Developer name changed
VIAV LTDBodanius
Developer name changed
VIAV LTDBodanius
Developer location changed
Unit A 82 James Carter Road, Mildenhall, ENG, IP28 7DE, GB8 The Green, STE A, Dover, Tallinn, DE, 19901, US
Detected Apr 7, 2026
Plan features updated +1 more
Starter plan features updated
150 Tickets/month300 Tickets/month
Growth plan features updated
400 Tickets/month600 Tickets/month
Detected Mar 7, 2026
Integrations updated
Integrations updated
Shopify Admin
App-store listing
About Customer Support Tickets Hub
Add Support Tickets in customer accounts. Track issues, respond faster, and stay organized.
Customer Support Ticket helps merchants manage issues from a centralized helpdesk. Customers create tickets from the order status page, and all tickets appear on a dedicated Support Ticket page in their customer account with attachments and full order details. Customers get email updates as tickets progress, while merchants get instant notifications to track and resolve tickets efficiently, reducing payments disputes and improving satisfaction.
Listing highlights
- Customers can create tickets directly from order status page in customer account
- Support Ticket page in the customer account
- Tickets include attached files and complete order details automatically
- Track, view, and manage all tickets from a single place efficiently in shop.
- Customers and merchants get real-time email notifications for ticket updates.
Features
Channels
Contact form
Email
Help center
Methodology
How to read these signals
Counts are based on Shoplist's latest available public crawl signal dated May 29, 2026.
Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.
Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.
Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.
FAQ
Questions about Customer Support Tickets Hub
Has Shoplist detected stores using Customer Support Tickets Hub yet?
Shoplist has not yet found reliable public storefront evidence for Customer Support Tickets Hub. The page tracks first merchant evidence as it appears.
What does first-adopter watch mean?
It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, reviews, pricing, and listing changes.
Can I get alerts when stores start using Customer Support Tickets Hub?
Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for Customer Support Tickets Hub.
Keep watching Customer Support Tickets Hub
Turn this public profile into a monitored app workflow for first detections, reviews, pricing, related apps, and listing-change history.