Ticketline: Support Tickets logo

Ticketline: Support Tickets Shopify App: Reviews, Pricing & Alternatives

By BodaniusHelpdesk5.0 (1 reviews)Free trial

Key signals for Ticketline

Shoplist has not found Ticketline: Support Tickets on a storefront yet, so it tracks the app through its 1 public reviews, pricing, and listing changes instead. Storefront detections will appear here as soon as Shoplist finds them. Checked .

Sonar hasn’t found Ticketline: Support Tickets on a storefront yet. Admin-only and server-side apps rarely leave a storefront trace.

5.0
Rating1 review
Free trial
PricingThen from $4.99/month

Data checked How Shoplist knows

Ticketline on the Shopify App Store

Shoplist reads Ticketline’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks Ticketline

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Sep 3, 2026: #53 in HelpdeskSep 4, 2026: #53 in HelpdeskSep 5, 2026: #56 in HelpdeskSep 6, 2026: #56 in HelpdeskSep 7, 2026: #57 in HelpdeskSep 8, 2026: #57 in HelpdeskSep 9, 2026: #59 in HelpdeskSep 10, 2026: #59 in HelpdeskSep 11, 2026: #58 in HelpdeskSep 12, 2026: #63 in HelpdeskSep 13, 2026: #64 in HelpdeskSep 14, 2026: #60 in HelpdeskSep 15, 2026: #58 in HelpdeskSep 17, 2026: #58 in HelpdeskSep 19, 2026: #67 in HelpdeskSep 20, 2026: #68 in HelpdeskSep 21, 2026: #68 in HelpdeskSep 22, 2026: #71 in HelpdeskSep 23, 2026: #71 in HelpdeskSep 24, 2026: #71 in HelpdeskSep 25, 2026: #71 in HelpdeskSep 26, 2026: #71 in HelpdeskSep 27, 2026: #71 in HelpdeskSep 28, 2026: #71 in HelpdeskSep 29, 2026: #71 in HelpdeskSep 30, 2026: #60 in HelpdeskOct 1, 2026: #60 in HelpdeskOct 2, 2026: #64 in HelpdeskOct 3, 2026: #61 in HelpdeskOct 4, 2026: #59 in HelpdeskOct 5, 2026: #59 in HelpdeskOct 6, 2026: #59 in HelpdeskOct 7, 2026: #59 in HelpdeskOct 8, 2026: #63 in HelpdeskOct 9, 2026: #65 in HelpdeskOct 10, 2026: #63 in HelpdeskOct 11, 2026: #63 in HelpdeskOct 12, 2026: #63 in HelpdeskOct 13, 2026: #62 in HelpdeskOct 14, 2026: #61 in HelpdeskOct 15, 2026: #59 in HelpdeskOct 16, 2026: #57 in HelpdeskOct 17, 2026: #56 in HelpdeskOct 18, 2026: #56 in HelpdeskOct 19, 2026: #55 in HelpdeskOct 20, 2026: #54 in HelpdeskOct 21, 2026: #57 in HelpdeskOct 22, 2026: #56 in HelpdeskOct 23, 2026: #57 in HelpdeskOct 24, 2026: #59 in HelpdeskOct 25, 2026: #61 in HelpdeskOct 31, 2026: #70 in HelpdeskNov 1, 2026: #71 in HelpdeskNov 2, 2026: #70 in HelpdeskNov 4, 2026: #70 in HelpdeskNov 5, 2026: #70 in Helpdesk
Helpdesk#70 of 28217 places down since Sep 3, 2026
Ticketline: daily Shopify App Store category position
DayHelpdesk
Sep 3, 2026#53
Sep 4, 2026#53
Sep 5, 2026#56
Sep 6, 2026#56
Sep 7, 2026#57
Sep 8, 2026#57
Sep 9, 2026#59
Sep 10, 2026#59
Sep 11, 2026#58
Sep 12, 2026#63
Sep 13, 2026#64
Sep 14, 2026#60
Sep 15, 2026#58
Sep 17, 2026#58
Sep 19, 2026#67
Sep 20, 2026#68
Sep 21, 2026#68
Sep 22, 2026#71
Sep 23, 2026#71
Sep 24, 2026#71
Sep 25, 2026#71
Sep 26, 2026#71
Sep 27, 2026#71
Sep 28, 2026#71
Sep 29, 2026#71
Sep 30, 2026#60
Oct 1, 2026#60
Oct 2, 2026#64
Oct 3, 2026#61
Oct 4, 2026#59
Oct 5, 2026#59
Oct 6, 2026#59
Oct 7, 2026#59
Oct 8, 2026#63
Oct 9, 2026#65
Oct 10, 2026#63
Oct 11, 2026#63
Oct 12, 2026#63
Oct 13, 2026#62
Oct 14, 2026#61
Oct 15, 2026#59
Oct 16, 2026#57
Oct 17, 2026#56
Oct 18, 2026#56
Oct 19, 2026#55
Oct 20, 2026#54
Oct 21, 2026#57
Oct 22, 2026#56
Oct 23, 2026#57
Oct 24, 2026#59
Oct 25, 2026#61
Oct 31, 2026#70
Nov 1, 2026#71
Nov 2, 2026#70
Nov 4, 2026#70
Nov 5, 2026#70

What merchants say about Ticketline

The verdict from its App Store reviews, and whether the merchants who leave them stay.

5.0

1 reviews · latest May 27, 2026

Star breakdown of 1 collected public ratings

  1. 5 ★100%
  2. 4 ★0.0%
  3. 3 ★0.0%
  4. 2 ★0.0%
  5. 1 ★0.0%

What Ticketline charges

Free trial available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

  1. Starter

    $4.99/month

    7-day free trial

    • 1 team member
    • 150 Tickets/month
    • 5MB x 3 attachments
    • Custom issue types
    • Email notifications
  2. Growth

    $8.99/month

    7-day free trial

    • 10MB x 5 attachments
    • 3 team members
    • 400 Tickets/month
    • Custom issue types
    • Email notifications
  3. Pro

    $19.99/month

    7-day free trial

    • 10 team members
    • 20MB x 10 attachments
    • Custom issue types
    • Email notifications
    • Order linking

Recent price changes

  1. Apr 7, 2026

    • Pricing

      Plan features updated +1 more

      Starter plan features updated

      150 Tickets/month300 Tickets/month

      Growth plan features updated

      400 Tickets/month600 Tickets/month

Every edit Ticketline ships to its listing

Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.

  1. Sep 13, 2026

    • Media

      Media gallery updated

      Media gallery updated

      1 added, 1 removed — “View the promotional video for Ticketline: Support Tickets”

  2. Jul 13, 2026

    • Positioning

      App name changed +9 more

      App name changed

      Customer Support Tickets HubTicketline: Support Tickets

      App icon changed

      Previous app iconNew app icon

      Listing title changed

      Add Support Tickets in customer accounts. Track issues, respond faster, and stay organized.Let customers raise order-linked support tickets from their account. Fewer emails, fewer disputes.

      +7 more changes

  3. May 23, 2026

    • Developer

      Developer location changed

      Developer location changed

      8 The Green, STE A, Dover, Tallinn, DE, 19901, US8 The Green, STE A, Dover, DE, 19901, US

  4. May 20, 2026

    • Developer

      Developer name changed +2 more

      Developer name changed

      VIAV LTDBodanius

      Developer name changed

      VIAV LTDBodanius

      Developer location changed

      Unit A 82 James Carter Road, Mildenhall, ENG, IP28 7DE, GB8 The Green, STE A, Dover, Tallinn, DE, 19901, US

  5. Mar 7, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Shopify Admin

Follow Ticketline

Its price moves, rewritten copy, new screenshots and the stores that install or drop it, in one email a week. Free, no account.

How Ticketline sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“Let customers raise order-linked support tickets from their account. Fewer emails, fewer disputes.”

What it does

Ticketline puts support tickets inside your Shopify customer accounts. Customers open a ticket from their account or the order status page, and it arrives already linked to the order, with items, totals, and attachments included. Track and resolve everything… Read the full description

Features it lists

Channels
Contact form · Email · Help center

Screenshots

  • live chat
  • support ticket
  • ticket management
  • order tickets
  • customer support

Ticketline listing facts

Developer
Bodanius
Launched
March 2, 2026
Shopify rank
#70 in Helpdesk
Languages
English, French, German, Italian, Japanese, Spanish, Danish, Dutch, Swedish, Norwegian
View on the Shopify App Store

Is this your app? Claim it free to see who is installing and leaving it.

Shopify stores using Ticketline

Shoplist is watching Shopify storefronts for the first public install of Ticketline.

How Ticketline’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds Ticketline, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.

Stores, last 28 days

0

0 now · 0 28 days earlier

Reach

0%

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Where Ticketline’s store count change came from

Real installs and removalsEstimated0 added · 0 came back · 0 removed
0

Stores adding and removing Ticketline, by week

Week of Aug 31, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 7, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 14, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 21, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 28, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 5, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 12, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 19, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 26, 2026 · 0 added or came back · 0 removed · net 0 · estimated
Stores that added it or came backStores that removed itEstimated weeks
Week ofAdded or backRemovedNetNotes
Aug 31, 2026000Estimated
Sep 7, 2026000Estimated
Sep 14, 2026000Estimated
Sep 21, 2026000Estimated
Sep 28, 2026000Estimated
Oct 5, 2026000Estimated
Oct 12, 2026000Estimated
Oct 19, 2026000Estimated
Oct 26, 2026000Estimated

Compare Ticketline

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to Ticketline

Apps merchants weigh against Ticketline: Support Tickets, with their own detected stores and ratings.

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows Ticketline on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

  1. Code-level

    detection on every store

    Found in the storefront’s own code

    Shoplist matches the scripts, app blocks and pixels Ticketline loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.

  2. last checked

    Re-checked, so the count stays current

    Shoplist keeps crawling the same storefronts. A store that uninstalls Ticketline leaves the count on the next crawl, so you read today’s install base, not a high-water mark.

  3. Daily

    App Store listing reads

    The App Store, read every day

    Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked .

Read the full methodology

Questions about Ticketline

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Track this app

Why might Shoplist not show detected stores for Ticketline: Support Tickets?

Some Shopify apps are admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.

Does no public detection mean Ticketline: Support Tickets has no users?

No. It only means Shoplist has not found reliable public storefront evidence for Ticketline: Support Tickets. reviews, pricing, listing changes, and developer data can still be useful signals.

Can I monitor future public detections?

Yes. Shoplist can monitor Ticketline: Support Tickets for future public storefront detections and listing movement.

Keep watching Ticketline.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.

Track this appSee pricingFree plan available.