Callexa NPS Feedback vs trustMinder.ai
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Feb 18, 2026 for Callexa NPS Feedback, Feb 19, 2026 for trustMinder.ai.
The short answer
- On the Shopify App Store: Callexa NPS Feedback 5.0 from 1 reviews and trustMinder.ai 5.0 from 1 reviews.
- Callexa NPS Feedback lists 12 features trustMinder.ai’s listing doesn’t mention, including Conditional logic, Custom styles, Data export.
Head to head
Get valuable customer feedback with automated NPS surveys.
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureInstall Callexa to send automated surveys based on the Net Promoter Score* after an order has been shipped. Incoming ratings and comments can be synced back to your Shopify order entries or browsed through our convenient dashboard with statistics and reporting functions. Evaluate your shop, service and product quality, get feedback from your customers and track improvements over time.
If Shopify is just one part of your customer journey, trustMinder brings all feedback together in one place. Collecting feedback is easy - understanding it is what matters. trustMinder uses advanced AI, including NLP, sentiment and emotional analysis, to uncover themes, emotions, and insights you can action - helping you improve customer experiences and loyalty.
- Automated surveys a few days after an order has been shipped.
- Collect valuable comments and feedback in a convenient dashboard.
- Customer satisfaction statistics based on the proven Net Promoter Score.
- AI powered Insights to identify customer trends, sentiment, satisfaction etc.
- Scalable and Secure. Enterprise grade platform for big and small businesses.
- Actionable Workflows - if there's negative feedback, you're notified instantly
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Callexa NPS Feedback |  trustMinder.ai |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Callexa NPS Feedback | trustMinder.ai |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 1 | 1 |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Callexa NPS Feedback | trustMinder.ai |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | Not published | Not published |
Listing
| Measure | Callexa NPS Feedback | trustMinder.ai |
|---|---|---|
| Shopify category rank | #93(ahead) | #128 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Dec 12, 2017 | Dec 2, 2025 |
| Languages | 2 | 1 |
| Developer | Copexa GmbH | trustMinder |
FAQ
Callexa NPS Feedback and trustMinder.ai: common questions
- Which has better reviews, Callexa NPS Feedback or trustMinder.ai?
- On the Shopify App Store: Callexa NPS Feedback 5.0 from 1 reviews and trustMinder.ai 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- Callexa NPS Feedback lists 12 the others don’t mention, such as Conditional logic, Custom styles, Data export, Email. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Feb 18, 2026 for Callexa NPS Feedback, Feb 19, 2026 for trustMinder.ai; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Feb 18, 2026 for Callexa NPS Feedback, Feb 19, 2026 for trustMinder.ai. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.