BubblaV AI Chatbot & Live Chat vs Heylio Care
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for BubblaV AI Chatbot & Live Chat, Nov 4, 2026 for Heylio Care.
The short answer
- Only BubblaV AI Chatbot & Live Chat lists a free plan.
- BubblaV AI Chatbot & Live Chat lists 17 features Heylio Care’s listing doesn’t mention, including Agent analytics, Agent avatar, Analytics.
Head to head
Free
- · 1 website
- · 100 messages/month
- · 7 days conversation retention
- · Built-in integrations
- · Max 50 pages
Pro
- · 1 year conversation retention
- · 5 websites, 3 team member seats
- · 5,000 messages/month
- · Advanced data sources and reports
- · Everything in Free
- · Live Chat/Live Support. Custom branding
Usage + packs
- · 25 AI resolutions included, once
- · All prices exclude tax
- · Monthly packs from €39, no rollover
- · No free trial, cancel anytime
- · Pay per use, no pack required
- · €0.39 in a pack, €0.10 per draft
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBubblaV is an AI sales agent and live chat helpdesk for your store. It learns your products, pages and policies and sells day and night. The AI finds products, adds them to the shopper's cart, applies discount codes and sends checkout links on your store, WhatsApp, Instagram and Messenger. Logged-in customers check orders, start returns and cancel orders without an email code.
Heylio answers your customers by email (Gmail, Outlook, IMAP) and in your store chat. It finds the order and its tracking, follows your policies and tone, and can act: refund, cancel, change the address, issue a discount code or a gift card. On product pages it answers pre-sales questions and adds items to the cart. Drafts for approval, automatic sending, or a test mode that sends nothing.
- Instant Order Tracking
- Smart Product Search
- 24/7 Customer Support
- One-click installation with automatic widget placement. No coding required.
- AI Email Responses - Automatically draft replies based on your policies
- Smart Playbooks - Create rules for refunds, tracking, cancellations
- Knowledge Base - Index your policies, product info and support email history
- Knowledge Base - Index your FAQ, policies, and product info
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  BubblaV AI Chatbot & Live Chat |  Heylio Care |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | BubblaV AI Chatbot & Live Chat | Heylio Care |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | BubblaV AI Chatbot & Live Chat | Heylio Care |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $49/month | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 2 | 1 |
Listing
| Measure | BubblaV AI Chatbot & Live Chat | Heylio Care |
|---|---|---|
| Shopify category rank | #585 | #115 |
| Shopify App Charts | Not on this week’s charts | #5 on Pricing moves in Helpdesk |
| Built for Shopify | No | No |
| Launched | Dec 21, 2025 | Mar 18, 2026 |
| Languages | 1 | 2 |
| Developer | BubblaV | JR management |
FAQ
BubblaV AI Chatbot & Live Chat and Heylio Care: common questions
- Is BubblaV AI Chatbot & Live Chat or Heylio Care cheaper?
- Only BubblaV AI Chatbot & Live Chat lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- BubblaV AI Chatbot & Live Chat lists 17 the others don’t mention, such as Agent analytics, Agent avatar, Analytics, Chat buttons. Heylio Care lists 8 the others don’t mention, such as Auto-assign, Email, File upload, Multi-store. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for BubblaV AI Chatbot & Live Chat, Nov 4, 2026 for Heylio Care; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for BubblaV AI Chatbot & Live Chat, Nov 4, 2026 for Heylio Care. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.