Stack SeasonSee which apps are winning Black Friday
Skip to content
Heylio Care logo

Heylio Care Shopify App: Reviews, Pricing & Alternatives

By JR managementChat & Helpdesk5.0 (1 reviews)
Track this appFollow

Key signals for Heylio Care

Shoplist has not found Heylio Care on a storefront yet, so it tracks the app through its 1 public reviews, pricing, and listing changes instead. Storefront detections will appear here as soon as Shoplist finds them. Checked .

Sonar hasn’t found Heylio Care on a storefront yet. Admin-only and server-side apps rarely leave a storefront trace.

5.0
Rating1 review
Free to install. Additional charges may apply.
Pricing

Data checked How Shoplist knows

Heylio Care on the Shopify App Store

Shoplist reads Heylio Care’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks Heylio Care

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Sep 3, 2026: #86 in Helpdesk, #367 in ChatSep 4, 2026: #87 in Helpdesk, #366 in ChatSep 5, 2026: #86 in Helpdesk, #373 in ChatSep 6, 2026: #88 in Helpdesk, #373 in ChatSep 7, 2026: #89 in Helpdesk, #369 in ChatSep 8, 2026: #89 in Helpdesk, #372 in ChatSep 9, 2026: #89 in Helpdesk, #371 in ChatSep 10, 2026: #90 in Helpdesk, #376 in ChatSep 11, 2026: #91 in Helpdesk, #381 in ChatSep 12, 2026: #93 in Helpdesk, #380 in ChatSep 13, 2026: #93 in Helpdesk, #379 in ChatSep 14, 2026: #112 in Helpdesk, #458 in ChatSep 15, 2026: #114 in Helpdesk, #459 in ChatSep 17, 2026: #113 in Helpdesk, #463 in ChatSep 19, 2026: #114 in Helpdesk, #452 in ChatSep 20, 2026: #114 in Helpdesk, #452 in ChatSep 21, 2026: #114 in Helpdesk, #453 in ChatSep 22, 2026: #117 in Helpdesk, #455 in ChatSep 23, 2026: #115 in Helpdesk, #453 in ChatSep 24, 2026: #114 in Helpdesk, #456 in ChatSep 25, 2026: #135 in Helpdesk, #517 in ChatSep 26, 2026: #134 in Helpdesk, #516 in ChatSep 27, 2026: #134 in Helpdesk, #516 in ChatSep 28, 2026: #132 in Helpdesk, #515 in ChatSep 29, 2026: #132 in Helpdesk, #513 in ChatSep 30, 2026: #134 in Helpdesk, #514 in ChatOct 1, 2026: #135 in Helpdesk, #515 in ChatOct 2, 2026: #136 in Helpdesk, #520 in ChatOct 3, 2026: #138 in Helpdesk, #525 in ChatOct 4, 2026: #139 in Helpdesk, #523 in ChatOct 5, 2026: #137 in Helpdesk, #526 in ChatOct 6, 2026: #137 in Helpdesk, #530 in ChatOct 7, 2026: #137 in Helpdesk, #532 in ChatOct 8, 2026: #143 in Helpdesk, #529 in ChatOct 9, 2026: #144 in Helpdesk, #531 in ChatOct 10, 2026: #145 in Helpdesk, #540 in ChatOct 11, 2026: #147 in Helpdesk, #541 in ChatOct 12, 2026: #148 in Helpdesk, #541 in ChatOct 13, 2026: #146 in Helpdesk, #544 in ChatOct 14, 2026: #150 in Helpdesk, #541 in ChatOct 15, 2026: #149 in Helpdesk, #543 in ChatOct 16, 2026: #150 in Helpdesk, #546 in ChatOct 17, 2026: #151 in Helpdesk, #550 in ChatOct 18, 2026: #151 in Helpdesk, #554 in ChatOct 19, 2026: #150 in Helpdesk, #554 in ChatOct 20, 2026: #112 in Helpdesk, #405 in ChatOct 21, 2026: #113 in Helpdesk, #404 in ChatOct 22, 2026: #109 in Helpdesk, #405 in ChatOct 23, 2026: #111 in Helpdesk, #407 in ChatOct 24, 2026: #112 in Helpdesk, #411 in ChatOct 25, 2026: #110 in Helpdesk, #413 in ChatOct 31, 2026: #124 in Helpdesk, #450 in ChatNov 1, 2026: #125 in Helpdesk, #449 in ChatNov 2, 2026: #127 in Helpdesk, #450 in ChatNov 4, 2026: #115 in Helpdesk, #414 in ChatNov 5, 2026: #115 in Helpdesk, #415 in ChatNov 6, 2026: #116 in Helpdesk, #423 in ChatNov 7, 2026: #118 in Helpdesk, #428 in ChatNov 8, 2026: #117 in Helpdesk, #428 in ChatNov 9, 2026: #118 in Helpdesk, #429 in Chat
Helpdesk#118 of 29032 places down since Sep 3, 2026Chat#429 of 1,08762 places down since Sep 3, 2026
Heylio Care: daily Shopify App Store category position
DayHelpdeskChat
Sep 3, 2026#86#367
Sep 4, 2026#87#366
Sep 5, 2026#86#373
Sep 6, 2026#88#373
Sep 7, 2026#89#369
Sep 8, 2026#89#372
Sep 9, 2026#89#371
Sep 10, 2026#90#376
Sep 11, 2026#91#381
Sep 12, 2026#93#380
Sep 13, 2026#93#379
Sep 14, 2026#112#458
Sep 15, 2026#114#459
Sep 17, 2026#113#463
Sep 19, 2026#114#452
Sep 20, 2026#114#452
Sep 21, 2026#114#453
Sep 22, 2026#117#455
Sep 23, 2026#115#453
Sep 24, 2026#114#456
Sep 25, 2026#135#517
Sep 26, 2026#134#516
Sep 27, 2026#134#516
Sep 28, 2026#132#515
Sep 29, 2026#132#513
Sep 30, 2026#134#514
Oct 1, 2026#135#515
Oct 2, 2026#136#520
Oct 3, 2026#138#525
Oct 4, 2026#139#523
Oct 5, 2026#137#526
Oct 6, 2026#137#530
Oct 7, 2026#137#532
Oct 8, 2026#143#529
Oct 9, 2026#144#531
Oct 10, 2026#145#540
Oct 11, 2026#147#541
Oct 12, 2026#148#541
Oct 13, 2026#146#544
Oct 14, 2026#150#541
Oct 15, 2026#149#543
Oct 16, 2026#150#546
Oct 17, 2026#151#550
Oct 18, 2026#151#554
Oct 19, 2026#150#554
Oct 20, 2026#112#405
Oct 21, 2026#113#404
Oct 22, 2026#109#405
Oct 23, 2026#111#407
Oct 24, 2026#112#411
Oct 25, 2026#110#413
Oct 31, 2026#124#450
Nov 1, 2026#125#449
Nov 2, 2026#127#450
Nov 4, 2026#115#414
Nov 5, 2026#115#415
Nov 6, 2026#116#423
Nov 7, 2026#118#428
Nov 8, 2026#117#428
Nov 9, 2026#118#429

What merchants say about Heylio Care

The verdict from its App Store reviews, and whether the merchants who leave them stay.

5.0

1 reviews · latest Apr 8, 2026

Star breakdown of 1 collected public ratings

  1. 5 ★100%
  2. 4 ★0.0%
  3. 3 ★0.0%
  4. 2 ★0.0%
  5. 1 ★0.0%

What Heylio Care charges

Free to install. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

  1. Usage + packs

    Free to install

    • 25 AI resolutions included, once
    • All prices exclude tax
    • Monthly packs from €39, no rollover
    • No free trial, cancel anytime
    • Pay per use, no pack required

Every edit Heylio Care ships to its listing

Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.

  1. Nov 4, 2026

    • Positioning

      App name changed +5 more

      App name changed

      Heylio HelpdeskHeylio Care

      Listing title changed

      AI customer service for email, live chat and voice that reads orders and acts within your rules.AI customer service for email and live chat that reads orders and acts within your rules.

      Description rewritten

      Description rewritten

      +3 more changes

  2. Nov 3, 2026

    • Positioning

      App name changed +9 more

      App name changed

      Support Pilot AI ‑ helpdeskHeylio Helpdesk

      Free plan

      YesNo

      Listing title changed

      Each support ticket becomes a revenue action — reply, recommend, recover, resell. 24/7.AI customer service for email, live chat and voice that reads orders and acts within your rules.

      +7 more changes

  3. Oct 29, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Shopify Admin

  4. Oct 25, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Shopify Admin

  5. Sep 16, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Shopify Admin

Follow Heylio Care

Its price moves, rewritten copy, new screenshots and the stores that install or drop it, in one email a week. Free, no account.

How Heylio Care sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“AI customer service for email and live chat that reads orders and acts within your rules.”

What it does

Heylio answers your customers by email (Gmail, Outlook, IMAP) and in your store chat. It finds the order and its tracking, follows your policies and tone, and can act: refund, cancel, change the address, issue a discount code or a gift card. On product pages… Read the full description

Features it lists

Channels
Chatbot · Email · Help center · Self-service
Customization
Chat window
Automated responses
FAQs
Real-time messaging
AI chatbots · File upload · Multi-language
Workflow automation
AI responses · Auto-assign · Auto-reply · Multi-language · Multi-store · Response templates · +2 more

Screenshots

  • AI-powered inbox showing customer tickets with automatic intent
  • AI Actions log with execution history and status tracking
  • Playbooks dashboard with automation rules for orders and refunds
  • Settings page with Gmail, Instagram and AI configuration

Heylio Care listing facts

Developer
JR management
Launched
March 18, 2026
Shopify rank
#118 in Helpdesk#429 in Chat
Languages
French, English
View on the Shopify App Store

Is this your app? Claim it free to see who is installing and leaving it.

Shopify stores using Heylio Care

Shoplist is watching Shopify storefronts for the first public install of Heylio Care.

How Heylio Care’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds Heylio Care, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.

Stores, last 28 days

0

0 now · 0 28 days earlier

Reach

0%

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Where Heylio Care’s store count change came from

Real installs and removalsEstimated0 added · 0 came back · 0 removed
0

Stores adding and removing Heylio Care, by week

Week of Aug 31, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 7, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 14, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 21, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 28, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 5, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 12, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 19, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 26, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Nov 2, 2026 · 0 added or came back · 0 removed · net 0 · 2 held-out days
Stores that added it or came backStores that removed itEstimated weeks
Week ofAdded or backRemovedNetNotes
Aug 31, 2026000Estimated
Sep 7, 2026000Estimated
Sep 14, 2026000Estimated
Sep 21, 2026000Estimated
Sep 28, 2026000Estimated
Oct 5, 2026000Estimated
Oct 12, 2026000Estimated
Oct 19, 2026000Estimated
Oct 26, 2026000Estimated
Nov 2, 20260002 held-out days

Compare Heylio Care

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to Heylio Care

Apps merchants weigh against Heylio Care, with their own detected stores and ratings.

Track these competitors

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows Heylio Care on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

  1. Code-level

    detection on every store

    Found in the storefront’s own code

    Shoplist matches the scripts, app blocks and pixels Heylio Care loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.

  2. last checked

    Re-checked, so the count stays current

    Shoplist keeps crawling the same storefronts. A store that uninstalls Heylio Care leaves the count on the next crawl, so you read today’s install base, not a high-water mark.

  3. Daily

    App Store listing reads

    The App Store, read every day

    Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked .

Read the full methodology

Questions about Heylio Care

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Track this app

Why might Shoplist not show detected stores for Heylio Care?

Some Shopify apps are admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.

Does no public detection mean Heylio Care has no users?

No. It only means Shoplist has not found reliable public storefront evidence for Heylio Care. reviews, pricing, listing changes, and developer data can still be useful signals.

Can I monitor future public detections?

Yes. Shoplist can monitor Heylio Care for future public storefront detections and listing movement.

Keep watching Heylio Care.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.

Track this appSee pricingFree plan available.