BubblaV AI Chatbot & Live Chat vs Luma
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for BubblaV AI Chatbot & Live Chat, Oct 14, 2026 for Luma.
The short answer
- Both list a free plan. Paid plans start at $49/month for BubblaV AI Chatbot & Live Chat and $29/month for Luma.
- BubblaV AI Chatbot & Live Chat lists 15 features Luma’s listing doesn’t mention, including Agent analytics, Agent avatar, Analytics.
Head to head
Free
- · 1 website
- · 100 messages/month
- · 7 days conversation retention
- · Built-in integrations
- · Max 50 pages
Pro
- · 1 year conversation retention
- · 5 websites, 3 team member seats
- · 5,000 messages/month
- · Advanced data sources and reports
- · Everything in Free
- · Live Chat/Live Support. Custom branding
20 AI replies/day
200 AI replies/day
600 AI replies/day
1500 replies/day
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBubblaV is an AI sales agent and live chat helpdesk for your store. It learns your products, pages and policies and sells day and night. The AI finds products, adds them to the shopper's cart, applies discount codes and sends checkout links on your store, WhatsApp, Instagram and Messenger. Logged-in customers check orders, start returns and cancel orders without an email code.
Luma is an AI-powered customer service assistant that handles product questions, order tracking, and common inquiries automatically across your Shopify storefront chat widget and Instagram DMs. It understands Arabic, English, and Franco Arabic. When the bot can't answer, it escalates the conversation to your dashboard where you can reply directly.
- Instant Order Tracking
- Smart Product Search
- 24/7 Customer Support
- One-click installation with automatic widget placement. No coding required.
- AI chatbot that answers product and order questions in Arabic and English
- Automatic order tracking — customers check status without waiting for staff
- Escalates tough questions to your dashboard for human reply
- Storefront chat widget and Instagram DMs managed in one place
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  BubblaV AI Chatbot & Live Chat |  Luma |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | BubblaV AI Chatbot & Live Chat | Luma |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | BubblaV AI Chatbot & Live Chat | Luma |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $49/month | $29/month(ahead) |
| Longest free trial | Not listed | 7 days |
| Plans listed | 2 | 4 |
Listing
| Measure | BubblaV AI Chatbot & Live Chat | Luma |
|---|---|---|
| Shopify category rank | #585 | #502(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Dec 21, 2025 | May 4, 2026 |
| Languages | 1 | 2 |
| Developer | BubblaV | Luma |
FAQ
BubblaV AI Chatbot & Live Chat and Luma: common questions
- Is BubblaV AI Chatbot & Live Chat or Luma cheaper?
- Both list a free plan. Paid plans start at $49/month for BubblaV AI Chatbot & Live Chat and $29/month for Luma. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- BubblaV AI Chatbot & Live Chat lists 15 the others don’t mention, such as Agent analytics, Agent avatar, Analytics, Chat buttons. Luma lists 3 the others don’t mention, such as Chat flows, Response templates, Social media. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for BubblaV AI Chatbot & Live Chat, Oct 14, 2026 for Luma; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for BubblaV AI Chatbot & Live Chat, Oct 14, 2026 for Luma. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.