BrandMoments: Loyalty Stories vs reOtter: Reorders & Retention
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 12, 2026 for BrandMoments, Nov 13, 2026 for reOtter.
The short answer
- Both list a free plan. Paid plans start at $12/month for BrandMoments and $145/month for reOtter.
Head to head
- United States
- United Kingdom
Free
Growth
Pro
Analytics Only
All Features
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureYour customers have a story with your store: the first thing they bought, the favourite they keep coming back for, the day they became a regular. BrandMoments turns that history into an animated, personal story and sends it at the moments that matter, from first-order anniversaries to milestones, a "we miss you" or their year in review. Each story ends with a thank-you gift just for them.
reOtter analyzes your store order history to learn every product's true reorder cadence, then forecasts when each customer is due to buy again. Pipe these forecasts into your existing email and SMS tools to trigger perfectly timed reorder reminders — and bring customers to their very own conversion-optimized, one-click reorder storefront.
- Animated stories built from each customer's real order history
- Automatic moments: anniversaries, milestones, win-back and year in review
- A personal email and a single-use thank-you discount in every story
- Share-to-gift: customers share their story and give a friend a welcome gift
- Per-product reorder cadence learned from your real order history
- Per-customer forecasts: see who's due, overdue, or at risk of churn
- Send smart reorder reminders on your existing email/SMS platforms
- Subscription Bridge: turn repeat buyers into subscribers
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  reOtter | |
|---|---|---|
| Detected stores | Not published | 11 |
| Net store change, 28 days | 0 | +3 |
| Stores added, 28 days | Not enough data | 3 |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Food, Beverages & Tobacco, Health & Beauty |
| Top store countries | Not published | United States, United Kingdom |
Reviews
| Measure | reOtter | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | reOtter | |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $12/month(ahead) | $145/month |
| Longest free trial | Not listed | 90 days |
| Plans listed | 3 | 2 |
Listing
| Measure | reOtter | |
|---|---|---|
| Shopify category rank | Not enough data | #178 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 12, 2026 | Jun 25, 2026 |
| Languages | 1 | 1 |
| Developer | vncaisolutions | TextRetailer, Inc. |
FAQ
BrandMoments and reOtter: common questions
- Is BrandMoments or reOtter cheaper?
- Both list a free plan. Paid plans start at $12/month for BrandMoments and $145/month for reOtter. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 12, 2026 for BrandMoments, Nov 13, 2026 for reOtter; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 12, 2026 for BrandMoments, Nov 13, 2026 for reOtter. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.