bitChat AI Chatbot & Live Chat vs CatMap: AI Negotiate & Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 5, 2026 for bitChat AI Chatbot & Live Chat, Oct 13, 2026 for CatMap.
The short answer
- Only bitChat AI Chatbot & Live Chat lists a free plan. Paid plans start at $39/month for bitChat AI Chatbot & Live Chat and $29/month for CatMap.
- bitChat AI Chatbot & Live Chat lists 52 features CatMap’s listing doesn’t mention, including Agent analytics, Agent avatar, AI chatbots.
Head to head
- United States
- Indonesia
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 100 AI replies per month
- · 100 help tickets per month
- · 3 Agents, 5 AI Tags
- · 50 Knowledge Base documents
- · AI Studio (build, test, deploy)
- · AI knows loyalty points
Starter
- · 1,500 help tickets per month
- · 2,500 AI replies per month
- · 500 Knowledge Base documents
- · 6 agents, 20 AI tags
- · Advanced handoff rules
- · Enhanced analytics
Growth
- · 12 agents, 50 AI Tags
- · 5,000 help tickets per month
- · 5000 Knowledge Base documents
- · 8,000 AI replies per month
- · API + webhooks
- · Advanced AI Instructions
Pro Bundle
- · 10,000 help tickets per month
- · 25 agents, unlimited AI tags
- · 25,000 AI replies per month
- · All 5 products at Growth tier
- · Custom AI skills & Flows
- · Unlimited Knowledge Base documents
Starter
- · 2% commission (Capped at $199/mo)
- · Free to Install
- · Fully automated invoicing
- · Secure Shopify Checkout
Growth
- · 1% commission (Capped at $199/mo)
- · 7-Day Free Trial
- · Fully automated invoicing
- · Secure Shopify Checkout
Pro
- · 0% commission (Unlimited volume)
- · 7-Day Free Trial
- · Fully automated invoicing
- · Secure Shopify Checkout
AI Pro
- · 0% commission (Unlimited volume)
- · 7-Day Free Trial
- · AI to handle negotiations 24/7
- · Fully automated invoicing
- · Secure Shopify Checkout
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTurn chats into sales and support with fully automated AI across Shopify Live Chat, WhatsApp, Instagram, Facebook and TikTok. Answer product and policy questions using Shopify catalog data, recommend products and escalate complex chats to human agents. Use custom AI skills and conversation-triggered automations to take the next step.
Stop losing sales to rigid pricing. CatMap adds a hybrid sales support and "Make a Deal" chat directly to your product pages. Buyers can ask questions or propose a price. Your AI Auto-Pilot counters and closes deals 24/7 within your margins, or your human team can take over to close B2B, wholesale, and high-ticket orders. Accepted deals instantly become secure Shopify checkout links via Draft Orders.
- 24/7 AI Chatbot Support - Continuous support and sales on WhatsApp & Instagram
- Automated AI Training - Seamlessly integrates your product info & order history
- Intelligent AI Tagging - Tags conversations for re-marketing and insights
- Omni-channel - Unify WhatsApp, Instagram, and Google in a single inbox
- Live Pre-Sales Chat: Answer product questions and lock in buyers instantly.
- Negotiate Prices: Let B2B & B2C buyers negotiate custom terms and haggle.
- Instant Draft Orders: Auto-generate Shopify checkout links for accepted deals.
- Improve Conversions: Flexible prices for wholesale, vintage, and luxury goods.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  bitChat AI Chatbot & Live Chat |  CatMap |
|---|---|---|
| Detected stores | 170 | Not published |
| Net store change, 28 days | +3 | 0 |
| Stores added, 28 days | 3 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, Indonesia, Australia | Not published |
Reviews
| Measure | bitChat AI Chatbot & Live Chat | CatMap |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 14 | Not published |
| New reviews, 28 days | 2 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | bitChat AI Chatbot & Live Chat | CatMap |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $39/month | $29/month(ahead) |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 4 |
Listing
| Measure | bitChat AI Chatbot & Live Chat | CatMap |
|---|---|---|
| Shopify category rank | #122 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 2, 2023 | Jun 1, 2026 |
| Languages | 1 | 1 |
| Developer | bitbybit Studio LLC | CatMap AI |
FAQ
bitChat AI Chatbot & Live Chat and CatMap: common questions
- Is bitChat AI Chatbot & Live Chat or CatMap cheaper?
- Only bitChat AI Chatbot & Live Chat lists a free plan. Paid plans start at $39/month for bitChat AI Chatbot & Live Chat and $29/month for CatMap. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- bitChat AI Chatbot & Live Chat lists 52 the others don’t mention, such as Agent analytics, Agent avatar, AI chatbots, AI responses. CatMap lists 5 the others don’t mention, such as Buttons, Convert quote to order, Counter offers, Custom display. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 5, 2026 for bitChat AI Chatbot & Live Chat, Oct 13, 2026 for CatMap; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 5, 2026 for bitChat AI Chatbot & Live Chat, Oct 13, 2026 for CatMap. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.