Bestie: Post‑Purchase Surveys vs Zigpoll Customer Surveys
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026.
The short answer
- Zigpoll Customer Surveys is detected on 208× as many Shopify stores as Bestie: 3,945 vs 19 as of Nov 8, 2026.
- On the Shopify App Store: Bestie 4.8 from 13 reviews and Zigpoll Customer Surveys 5.0 from 602 reviews.
- Only Zigpoll Customer Surveys lists a free plan. Paid plans start at $39/month for Bestie and $39/month for Zigpoll Customer Surveys.
- Zigpoll Customer Surveys lists 12 features Bestie’s listing doesn’t mention, including Abandoned cart, Conditional logic, Custom dashboards.
Head to head
Post purchase surveys, email & abandoned cart surveys and more
- United States
- United States
- Germany
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
1,000 Impressions
- · AI survey creation
- · Advanced reporting
- · Audience segmentation
- · Post-purchase & email surveys
- · Unlimited questions & surveys
10,000 Impressions
- · AI survey creation
- · Advanced reporting
- · Audience segmentation
- · Post-purchase & email surveys
- · Unlimited questions & surveys
Unlimited
- · AI survey creation
- · Advanced reporting
- · Audience segmentation
- · Post-purchase & email surveys
- · Unlimited questions & surveys
Lite
- · 50 responses / mo
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
- · Weekly AI insights
Standard
- · 200 responses / mo
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
- · Weekly AI insights
Advanced
- · 600 responses / mo
- · API & MCP access
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
Premier
- · API & MCP access
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited responses / mo
- · Unlimited surveys
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCreating surveys can SUCK, but that's no excuse to not talk to your customers. Bestie is here to help! Take the pain out of survey creation by auto-generating surveys based on your needs using AI. Then, Bestie will save you time by analyzing your customer data and delivering actionable insights to help you scale your brand.
Run post-purchase surveys on your thank-you and order status pages, plus exit-intent, product page, email, SMS and Shopify POS surveys. Ask "How did you hear about us?" (HDYHAU) and compare revenue and AOV by channel with Meta Ads Manager and GA4. Collect zero-party data, NPS and CSAT, and learn why visitors don't buy. AI sorts open-ended customer feedback into themes and sends weekly reports.
- Effortless Onboarding: Get your first survey up and running in less than 5 min
- AI-Generated Surveys: Not sure what to ask? Let AI do the work for you
- Week over week analysis: See how your surveys are performing over time
- Automated Insights: Access data, make informed decisions, no expertise needed
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Bestie |  Zigpoll Customer Surveys |
|---|---|---|
| Detected stores | 19 | 3,945(ahead) |
| Net store change, 28 days | −17 | +72 |
| Stores added, 28 days | Not enough data | 129 |
| Big-brand share | Not enough data | 16% |
| Top store categories | Health & Beauty, Apparel & Accessories, Arts & Entertainment | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | United States | United States, Germany, United Kingdom |
Reviews
| Measure | Bestie | Zigpoll Customer Surveys |
|---|---|---|
| App Store rating | 4.8 ★ | 5.0 ★(ahead) |
| App Store reviews | 13 | 602(ahead) |
| New reviews, 28 days | 0 | 11(ahead) |
| Reviewers a year or more in | Not enough data | 21% |
Pricing
| Measure | Bestie | Zigpoll Customer Surveys |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $39/month | $39/month |
| Longest free trial | 14 days | Not listed |
| Plans listed | 3 | 4 |
Listing
| Measure | Bestie | Zigpoll Customer Surveys |
|---|---|---|
| Shopify category rank | #59 | #3(ahead) |
| Shopify App Charts | #12 in Surveys | #1 in Surveys |
| Built for Shopify | No | No |
| Launched | Oct 26, 2022 | Apr 23, 2019 |
| Languages | 1 | 1 |
| Developer | Bestie | Argonautic Labs |
FAQ
Bestie and Zigpoll Customer Surveys: common questions
- Which is more popular, Bestie or Zigpoll Customer Surveys?
- Zigpoll Customer Surveys is detected on 208× as many Shopify stores as Bestie: 3,945 vs 19 as of Nov 8, 2026.
- Is Bestie or Zigpoll Customer Surveys cheaper?
- Only Zigpoll Customer Surveys lists a free plan. Paid plans start at $39/month for Bestie and $39/month for Zigpoll Customer Surveys. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Bestie or Zigpoll Customer Surveys?
- On the Shopify App Store: Bestie 4.8 from 13 reviews and Zigpoll Customer Surveys 5.0 from 602 reviews.
- What features does each app list that the other doesn’t?
- Bestie lists 8 the others don’t mention, such as Checkout analytics, Cohort analysis, Funnel analysis, Loyalty analysis. Zigpoll Customer Surveys lists 12 the others don’t mention, such as Abandoned cart, Conditional logic, Custom dashboards, Custom reports. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.