Bestie: Post‑Purchase Surveys vs SM Post Purchase Survey & NPS
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026.
The short answer
- SM Post Purchase Survey & NPS is detected on 3.4× as many Shopify stores as Bestie: 65 vs 19 as of Nov 8, 2026.
- On the Shopify App Store: Bestie 4.8 from 13 reviews and SM Post Purchase Survey & NPS 5.0 from 5 reviews.
- Only SM Post Purchase Survey & NPS lists a free plan. Paid plans start at $39/month for Bestie and $9.99/month for SM Post Purchase Survey & NPS.
- Bestie lists 15 features SM Post Purchase Survey & NPS’s listing doesn’t mention, including AI insights, Analytics dashboard, Checkout analytics.
Head to head
- United States
- United States
- Germany
- France
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
1,000 Impressions
- · AI survey creation
- · Advanced reporting
- · Audience segmentation
- · Post-purchase & email surveys
- · Unlimited questions & surveys
10,000 Impressions
- · AI survey creation
- · Advanced reporting
- · Audience segmentation
- · Post-purchase & email surveys
- · Unlimited questions & surveys
Unlimited
- · AI survey creation
- · Advanced reporting
- · Audience segmentation
- · Post-purchase & email surveys
- · Unlimited questions & surveys
FREE
- · 100 responses/mo
- · Advanced targeting rules
- · Checkout extensibility
- · Export survey data
- · Flow integration
- · NPS
PREMIUM
- · Advanced targeting rules
- · Checkout extensibility
- · Export survey data
- · Flow integration
- · NPS
- · Unlimited responses
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCreating surveys can SUCK, but that's no excuse to not talk to your customers. Bestie is here to help! Take the pain out of survey creation by auto-generating surveys based on your needs using AI. Then, Bestie will save you time by analyzing your customer data and delivering actionable insights to help you scale your brand.
Smartify is a friendly and fully customizable app that lets you create post purchase survery, customer survey and NPS without code. With this app, you can create unlimited question and get unlimited response from your customer. Smartify is designed to provide you an easy, non-intrusive way to learn what you need to improve the buying experience and overcome potential objections.
- Effortless Onboarding: Get your first survey up and running in less than 5 min
- AI-Generated Surveys: Not sure what to ask? Let AI do the work for you
- Week over week analysis: See how your surveys are performing over time
- Automated Insights: Access data, make informed decisions, no expertise needed
- Showcase customer survey on thank you page. No coding required
- Create unlimited question to gather as many information as you want
- Collect unlimited responses with a lot of useful data
- Breakdown customer survey submission by response count, order value,...
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Bestie |  SM Post Purchase Survey & NPS |
|---|---|---|
| Detected stores | 19 | 65(ahead) |
| Net store change, 28 days | −17 | +2 |
| Stores added, 28 days | Not enough data | 4 |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Health & Beauty, Apparel & Accessories, Arts & Entertainment | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | United States | United States, Germany, France |
Reviews
| Measure | Bestie | SM Post Purchase Survey & NPS |
|---|---|---|
| App Store rating | 4.8 ★ | 5.0 ★(ahead) |
| App Store reviews | 13(ahead) | 5 |
| New reviews, 28 days | 0 | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Bestie | SM Post Purchase Survey & NPS |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $39/month | $9.99/month(ahead) |
| Longest free trial | 14 days | 7 days |
| Plans listed | 3 | 2 |
Listing
| Measure | Bestie | SM Post Purchase Survey & NPS |
|---|---|---|
| Shopify category rank | #59 | #42(ahead) |
| Shopify App Charts | #12 in Surveys | #5 in Surveys |
| Built for Shopify | No | No |
| Launched | Oct 26, 2022 | Jul 28, 2023 |
| Languages | 1 | 1 |
| Developer | Bestie | Simesy |
FAQ
Bestie and SM Post Purchase Survey & NPS: common questions
- Which is more popular, Bestie or SM Post Purchase Survey & NPS?
- SM Post Purchase Survey & NPS is detected on 3.4× as many Shopify stores as Bestie: 65 vs 19 as of Nov 8, 2026.
- Is Bestie or SM Post Purchase Survey & NPS cheaper?
- Only SM Post Purchase Survey & NPS lists a free plan. Paid plans start at $39/month for Bestie and $9.99/month for SM Post Purchase Survey & NPS. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Bestie or SM Post Purchase Survey & NPS?
- On the Shopify App Store: Bestie 4.8 from 13 reviews and SM Post Purchase Survey & NPS 5.0 from 5 reviews.
- What features does each app list that the other doesn’t?
- Bestie lists 15 the others don’t mention, such as AI insights, Analytics dashboard, Checkout analytics, Data export. SM Post Purchase Survey & NPS lists 9 the others don’t mention, such as Benchmarking, Conditional logic, Custom reports, Custom styles. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.