Bestie: Post‑Purchase Surveys vs FeedbackBuddy Purchase Surveys
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026.
The short answer
- Bestie is detected on 9.5× as many Shopify stores as FeedbackBuddy Purchase Surveys: 19 vs 2 as of Nov 9, 2026.
- On the Shopify App Store: Bestie 4.8 from 13 reviews and FeedbackBuddy Purchase Surveys 4.5 from 2 reviews.
- Only FeedbackBuddy Purchase Surveys lists a free plan. Paid plans start at $39/month for Bestie and $29.99/month for FeedbackBuddy Purchase Surveys.
- Bestie lists 28 features FeedbackBuddy Purchase Surveys’s listing doesn’t mention, including Activity tracking, AI insights, Analytics.
Head to head
Post Purchase Customer Surveys
- United States
- Australia
- New Zealand
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
1,000 Impressions
- · AI survey creation
- · Advanced reporting
- · Audience segmentation
- · Post-purchase & email surveys
- · Unlimited questions & surveys
10,000 Impressions
- · AI survey creation
- · Advanced reporting
- · Audience segmentation
- · Post-purchase & email surveys
- · Unlimited questions & surveys
Unlimited
- · AI survey creation
- · Advanced reporting
- · Audience segmentation
- · Post-purchase & email surveys
- · Unlimited questions & surveys
FREE
- · 10 responses per day
- · 2 active campaigns
- · 30 day data retention
- · Basic AI insights
- · Slack and email digests
Pro
- · AI insights
- · Sentiment and Q&A
- · Unlimited campaigns and team members
- · Unlimited data retention
- · Unlimited responses
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCreating surveys can SUCK, but that's no excuse to not talk to your customers. Bestie is here to help! Take the pain out of survey creation by auto-generating surveys based on your needs using AI. Then, Bestie will save you time by analyzing your customer data and delivering actionable insights to help you scale your brand.
FeedbackBuddy asks your customers short questions right after they buy: on the thank-you page, the order status page and in follow-up emails. Run attribution ("How did you hear about us?"), NPS, CSAT and product feedback surveys from templates, target them by order and customer, and see every answer next to its order.
- Effortless Onboarding: Get your first survey up and running in less than 5 min
- AI-Generated Surveys: Not sure what to ask? Let AI do the work for you
- Week over week analysis: See how your surveys are performing over time
- Automated Insights: Access data, make informed decisions, no expertise needed
- Post Purchase Feedback
- Detailed Analytics
- Unlimited Questions & Responses
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Bestie |  FeedbackBuddy Purchase Surveys |
|---|---|---|
| Detected stores | 19(ahead) | 2 |
| Net store change, 28 days | −17 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Health & Beauty, Apparel & Accessories, Arts & Entertainment | Apparel & Accessories, Electronics |
| Top store countries | United States | Australia, New Zealand |
Reviews
| Measure | Bestie | FeedbackBuddy Purchase Surveys |
|---|---|---|
| App Store rating | 4.8 ★(ahead) | 4.5 ★ |
| App Store reviews | 13(ahead) | 2 |
| New reviews, 28 days | 0 | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Bestie | FeedbackBuddy Purchase Surveys |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $39/month | $29.99/month(ahead) |
| Longest free trial | 14 days | 30 days |
| Plans listed | 3 | 2 |
Listing
| Measure | Bestie | FeedbackBuddy Purchase Surveys |
|---|---|---|
| Shopify category rank | #59(ahead) | #104 |
| Shopify App Charts | #14 in Surveys | #23 in Surveys |
| Built for Shopify | No | No |
| Launched | Oct 26, 2022 | Nov 30, 2021 |
| Languages | 1 | Not published |
| Developer | Bestie | Ecloto Designs |
FAQ
Bestie and FeedbackBuddy Purchase Surveys: common questions
- Which is more popular, Bestie or FeedbackBuddy Purchase Surveys?
- Bestie is detected on 9.5× as many Shopify stores as FeedbackBuddy Purchase Surveys: 19 vs 2 as of Nov 9, 2026.
- Is Bestie or FeedbackBuddy Purchase Surveys cheaper?
- Only FeedbackBuddy Purchase Surveys lists a free plan. Paid plans start at $39/month for Bestie and $29.99/month for FeedbackBuddy Purchase Surveys. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Bestie or FeedbackBuddy Purchase Surveys?
- On the Shopify App Store: Bestie 4.8 from 13 reviews and FeedbackBuddy Purchase Surveys 4.5 from 2 reviews.
- What features does each app list that the other doesn’t?
- Bestie lists 28 the others don’t mention, such as Activity tracking, AI insights, Analytics, Analytics dashboard. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.