AI Post‑Purchase Surveys vs Cohort Journey Tracking
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for AI Post‑Purchase Surveys, Oct 14, 2026 for Cohort Journey Tracking.
The short answer
- Paid plans start at $39/month for AI Post‑Purchase Surveys and $99/month for Cohort Journey Tracking.
- AI Post‑Purchase Surveys lists 25 features Cohort Journey Tracking’s listing doesn’t mention, including Activity tracking, AI insights, Analytics dashboard.
Head to head
- United States
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
1,000 Impressions
- · AI survey creation
- · Advanced reporting
- · Audience segmentation
- · Post-purchase, pre-purchase, & email surveys
- · Unlimited questions & surveys
10,000 Impressions
- · AI survey creation
- · Advanced reporting
- · Audience segmentation
- · Post-purchase, pre-purchase, & email surveys
- · Unlimited questions & surveys
Unlimited
- · AI survey creation
- · Advanced reporting
- · Audience segmentation
- · Post-purchase, pre-purchase, & email surveys
- · Unlimited questions & surveys
SUPER
- · Analyze Customer Data by Cohort
- · Customer Feedback via Interactions
- · Journey Tracking by Touchpoint
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCreating surveys can SUCK, but that's no excuse to not talk to your customers. Bestie is here to help! Take the pain out of survey creation by auto-generating surveys based on your needs using AI. Then, Bestie will save you time by analyzing your customer data and delivering actionable insights to help you scale your brand.
Turn customer data into real growth. Your customers are telling you who they are with every purchase, click, and interaction. Cohort helps you listen — and act. With Cohort, you can go beyond basic analytics by creating dynamic customer cohorts and engaging shoppers directly through interactive video surveys. The results: a deeper understanding of your customer and insights into they individual journeys.
- Effortless Onboarding: Get your first survey up and running in less than 5 min
- AI-Generated Surveys: Not sure what to ask? Let AI do the work for you
- Week over week analysis: See how your surveys are performing over time
- Automated Insights: Access data, make informed decisions, no expertise needed
- Smart Cohort Segmentation
- Interactive Video Feedback
- Customer Touchpoint Tracking
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  AI Post‑Purchase Surveys |  Cohort Journey Tracking |
|---|---|---|
| Detected stores | 17 | Not published |
| Net store change, 28 days | −19 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Health & Beauty, Apparel & Accessories, Home & Garden | Not published |
| Top store countries | United States | Not published |
Reviews
| Measure | AI Post‑Purchase Surveys | Cohort Journey Tracking |
|---|---|---|
| App Store rating | 4.8 ★ | Not published |
| App Store reviews | 13 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | AI Post‑Purchase Surveys | Cohort Journey Tracking |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $39/month(ahead) | $99/month |
| Longest free trial | 30 days | 9 days |
| Plans listed | 3 | 1 |
Listing
| Measure | AI Post‑Purchase Surveys | Cohort Journey Tracking |
|---|---|---|
| Shopify category rank | #59 | Not enough data |
| Shopify App Charts | #12 in Surveys | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Oct 26, 2022 | Sep 5, 2025 |
| Languages | 1 | 1 |
| Developer | Bestie | The Real Heroes of Ecommerce |
FAQ
AI Post‑Purchase Surveys and Cohort Journey Tracking: common questions
- Is AI Post‑Purchase Surveys or Cohort Journey Tracking cheaper?
- Paid plans start at $39/month for AI Post‑Purchase Surveys and $99/month for Cohort Journey Tracking. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- AI Post‑Purchase Surveys lists 25 the others don’t mention, such as Activity tracking, AI insights, Analytics dashboard, Attribution. Cohort Journey Tracking lists 2 the others don’t mention, such as Conditional logic, Custom styles. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for AI Post‑Purchase Surveys, Oct 14, 2026 for Cohort Journey Tracking; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for AI Post‑Purchase Surveys, Oct 14, 2026 for Cohort Journey Tracking. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.