Bestie: Post‑Purchase Surveys vs BetterFeedback AI Surveys
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Bestie, Oct 14, 2026 for BetterFeedback AI Surveys.
The short answer
- Only BetterFeedback AI Surveys lists a free plan. Paid plans start at $39/month for Bestie and $23/month for BetterFeedback AI Surveys.
- Bestie lists 18 features BetterFeedback AI Surveys’s listing doesn’t mention, including Activity tracking, Analytics, Checkout analytics.
Head to head
- United States
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
1,000 Impressions
- · AI survey creation
- · Advanced reporting
- · Audience segmentation
- · Post-purchase & email surveys
- · Unlimited questions & surveys
10,000 Impressions
- · AI survey creation
- · Advanced reporting
- · Audience segmentation
- · Post-purchase & email surveys
- · Unlimited questions & surveys
Unlimited
- · AI survey creation
- · Advanced reporting
- · Audience segmentation
- · Post-purchase & email surveys
- · Unlimited questions & surveys
Free
- · 100 responses / month
- · AI Insights — themes & sentiment
- · AI follow-up questions
- · AI-generated surveys
- · Export survey data
- · Multi-language
Pro
- · 500 responses / month
- · AI Insights — themes & sentiment
- · AI follow-up questions
- · AI-generated surveys
- · Export survey data
- · Multi-language
Business
- · 2000 responses / month
- · AI Insights — themes & sentiment
- · AI follow-up questions
- · AI-generated surveys
- · Export survey data
- · Multi-language
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCreating surveys can SUCK, but that's no excuse to not talk to your customers. Bestie is here to help! Take the pain out of survey creation by auto-generating surveys based on your needs using AI. Then, Bestie will save you time by analyzing your customer data and delivering actionable insights to help you scale your brand.
Your 'How did you hear about us?' survey gives you answers like 'Instagram' or 'Google.' But which post? What convinced them? BetterFeedback asks AI follow-up questions after checkout, so 'Instagram' becomes 'a reel from @creator, the before/after photos sold me.' No branching to build, no multiple choice. The AI follows each answer like a real conversation. Attribution that explains, not just labels.
- Effortless Onboarding: Get your first survey up and running in less than 5 min
- AI-Generated Surveys: Not sure what to ask? Let AI do the work for you
- Week over week analysis: See how your surveys are performing over time
- Automated Insights: Access data, make informed decisions, no expertise needed
- AI follow-up questions that adapt to each customer's answer automatically
- See which ads, creators, and channels actually convince customers to buy
- Installs on your order confirmation page with no code or developer needed
- AI detects themes, sentiment, and attribution patterns across responses
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Bestie |  BetterFeedback AI Surveys |
|---|---|---|
| Detected stores | 19 | Not published |
| Net store change, 28 days | −17 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Health & Beauty, Apparel & Accessories, Arts & Entertainment | Not published |
| Top store countries | United States | Not published |
Reviews
| Measure | Bestie | BetterFeedback AI Surveys |
|---|---|---|
| App Store rating | 4.8 ★ | Not published |
| App Store reviews | 13 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Bestie | BetterFeedback AI Surveys |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $39/month | $23/month(ahead) |
| Longest free trial | 14 days | Not listed |
| Plans listed | 3 | 3 |
Listing
| Measure | Bestie | BetterFeedback AI Surveys |
|---|---|---|
| Shopify category rank | #59(ahead) | #144 |
| Shopify App Charts | #14 in Surveys | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Oct 26, 2022 | May 27, 2026 |
| Languages | 1 | 1 |
| Developer | Bestie | BetterFeedback |
FAQ
Bestie and BetterFeedback AI Surveys: common questions
- Is Bestie or BetterFeedback AI Surveys cheaper?
- Only BetterFeedback AI Surveys lists a free plan. Paid plans start at $39/month for Bestie and $23/month for BetterFeedback AI Surveys. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Bestie lists 18 the others don’t mention, such as Activity tracking, Analytics, Checkout analytics, Cohort analysis. BetterFeedback AI Surveys lists 2 the others don’t mention, such as Conditional logic, GDPR compliance. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Bestie, Oct 14, 2026 for BetterFeedback AI Surveys; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Bestie, Oct 14, 2026 for BetterFeedback AI Surveys. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.