Bestie: Post‑Purchase Surveys vs AskTrail
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Bestie, Oct 13, 2026 for AskTrail.
The short answer
- Only AskTrail lists a free plan. Paid plans start at $39/month for Bestie and $29/month for AskTrail.
- Bestie lists 24 features AskTrail’s listing doesn’t mention, including Activity tracking, AI insights, Analytics.
Head to head
- United States
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
1,000 Impressions
- · AI survey creation
- · Advanced reporting
- · Audience segmentation
- · Post-purchase & email surveys
- · Unlimited questions & surveys
10,000 Impressions
- · AI survey creation
- · Advanced reporting
- · Audience segmentation
- · Post-purchase & email surveys
- · Unlimited questions & surveys
Unlimited
- · AI survey creation
- · Advanced reporting
- · Audience segmentation
- · Post-purchase & email surveys
- · Unlimited questions & surveys
Free
Growth
Pro
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCreating surveys can SUCK, but that's no excuse to not talk to your customers. Bestie is here to help! Take the pain out of survey creation by auto-generating surveys based on your needs using AI. Then, Bestie will save you time by analyzing your customer data and delivering actionable insights to help you scale your brand.
Your customers now ask ChatGPT, Perplexity, and Gemini for recommendations, then land on your store already sold. You cannot see any of it. AskTrail brings that visibility back. A one-tap post-purchase survey captures exactly what each buyer asked an AI, in their own words. Replay those questions to see whether AI names you or a competitor. Every Monday, get a report with 1-3 concrete product-page fixes.
- Effortless Onboarding: Get your first survey up and running in less than 5 min
- AI-Generated Surveys: Not sure what to ask? Let AI do the work for you
- Week over week analysis: See how your surveys are performing over time
- Automated Insights: Access data, make informed decisions, no expertise needed
- Post-purchase survey: which AI, and what they asked it, in their words
- Automatic AI-order tagging (ChatGPT, Perplexity, Gemini, Copilot)
- Weekly action report with concrete product-page fixes
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Bestie |  AskTrail |
|---|---|---|
| Detected stores | 19 | Not published |
| Net store change, 28 days | −17 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Health & Beauty, Apparel & Accessories, Arts & Entertainment | Not published |
| Top store countries | United States | Not published |
Reviews
| Measure | Bestie | AskTrail |
|---|---|---|
| App Store rating | 4.8 ★ | Not published |
| App Store reviews | 13 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Bestie and AskTrail: common questions
- Is Bestie or AskTrail cheaper?
- Only AskTrail lists a free plan. Paid plans start at $39/month for Bestie and $29/month for AskTrail. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Bestie lists 24 the others don’t mention, such as Activity tracking, AI insights, Analytics, Analytics dashboard. AskTrail lists 2 the others don’t mention, such as Email, Report scheduling. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Bestie, Oct 13, 2026 for AskTrail; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Bestie, Oct 13, 2026 for AskTrail. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.