AE: Order Editing & Upsell vs Tacey: Order Editing & Merge

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for AE, Nov 1, 2026 for Tacey.

The short answer

  • On the Shopify App Store: AE 5.0 from 263 reviews and Tacey 5.0 from 1 reviews.
  • Paid plans start at $39/month for AE and $29/month for Tacey.
  • AE lists 10 features Tacey’s listing doesn’t mention, including Custom attributes, Custom rules, Customer portal.

Head to head

Detected stores

AE: 52
Tacey: —

App Store reviews

AE: 263
Tacey: 1
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.

Overview

AE5.0(263)Tacey5.0(1)
Pitch
—
—
Categories
  • Order editing
  • Upsell and cross-sell
  • Order editing
Languages
  • English
  • English
Launched
Jan 2, 2025
May 1, 2026
Built for Shopify
Built for Shopify
Not badged
Reviews per month
5 last full month
1 last full month
Detected stores
52active installs
  • Swami Manuel
  • Joseph Klibansky • Shop
  • Aura
  • scandivv
  • Eberlestock
+47 more
0active installs
Most common store size
101-200 products19%
—
Top countries
  • United States40%
  • Australia12%
  • Germany6%
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

02550OctDecFebAprJunAugOctAE: Order Editing & Upsell: 16 reviews in October 2025AE: Order Editing & Upsell: 9 reviews in November 2025AE: Order Editing & Upsell: 2 reviews in December 2025AE: Order Editing & Upsell: 2 reviews in January 2026AE: Order Editing & Upsell: 1 reviews in February 2026AE: Order Editing & Upsell: 10 reviews in March 2026AE: Order Editing & Upsell: 9 reviews in April 2026AE: Order Editing & Upsell: 30 reviews in May 2026AE: Order Editing & Upsell: 12 reviews in June 2026AE: Order Editing & Upsell: 9 reviews in July 2026AE: Order Editing & Upsell: 3 reviews in August 2026AE: Order Editing & Upsell: 5 reviews in October 2026Tacey: Order Editing & Merge: 2 reviews in May 2026Tacey: Order Editing & Merge: 1 reviews in June 2026
AETaceyCompleted months only

Pricing

AE5.0(263)Tacey5.0(1)
Free options
Free planFree trial
Free planFree trial
Monthly range
From $39 to $249/month
From $29 to $399/month
Plans
Starter$39/month
14-day free trialLimited to 0-1200 orders / month & 50 Free Address Validation then Additional Charges Apply From $0.01 To $0.03
  • · 14 days trial applicable on first plan
  • · Access to every feature
  • · Address Validations and Suggestions
  • · Discount recalculation
  • · Edit shipping address
  • · Email + Chat Support
Growth$99/month
14-day free trialLimited to 1201-5000 orders / month & 200 Free Address Validation then Additional Charges Apply From $0.01 To $0.03
  • · 14 days trial applicable on first plan
  • · Access to every feature
  • · Address Validations and Suggestions
  • · Discount recalculation
  • · Edit shipping address
  • · One Click Upsell
Pro$179/month
14-day free trialLimited to 5001-10000 orders / month & 350 Free Address Validation then Additional Charges Apply From $0.01 To $0.03
  • · 14 days trial applicable on first plan
  • · Access to every feature
  • · Address Validations and Suggestions
  • · Discount recalculation
  • · Edit shipping address
  • · One Click Upsell
Scale$249/month
14-day free trialLimited to 10001-20000 orders / month & 500 Free Address Validation then Additional Charges Apply From $0.01 To $0.03
  • · 14 days trial applicable on first plan
  • · Access to every feature
  • · Address Validations and Suggestions
  • · Discount recalculation
  • · Edit shipping address
  • · One Click Upsell
0 - 750 Orders$29/month
14-day free trial
  • · Auto-hold and remind until edits close
  • · Direct Founder Access + AI MCP & APIs
  • · Fix wrong addresses before you ship
  • · Merge two orders into one shipment
  • · Order Merge and upsells on every plan
  • · Post-purchase upsells on the same order
751 - 1500 Orders$49/month
14-day free trial
  • · Auto-hold and remind until edits close
  • · Direct Founder Access + AI MCP & APIs
  • · Fix wrong addresses before you ship
  • · Merge two orders into one shipment
  • · Order Merge and upsells on every plan
  • · Post-purchase upsells on the same order
1501 - 2500 Orders$79/month
14-day free trial
  • · Auto-hold and remind until edits close
  • · Direct Founder Access + AI MCP & APIs
  • · Fix wrong addresses before you ship
  • · Merge two orders into one shipment
  • · Order Merge and upsells on every plan
  • · Post-purchase upsells on the same order
2501 - 5000 Orders$129/month
14-day free trial
  • · Auto-hold and remind until edits close
  • · Direct Founder Access + AI MCP & APIs
  • · Fix wrong addresses before you ship
  • · Merge two orders into one shipment
  • · Order Merge and upsells on every plan
  • · Post-purchase upsells on the same order
5001 - 10K Orders$229/month
14-day free trial
  • · Auto-hold and remind until edits close
  • · Direct Founder Access + AI MCP & APIs
  • · Fix wrong addresses before you ship
  • · Merge two orders into one shipment
  • · Order Merge and upsells on every plan
  • · Post-purchase upsells on the same order
10k - 20k Orders$399/month
14-day free trial
  • · Auto-hold and remind until edits close
  • · Direct Founder Access + AI MCP & APIs
  • · Fix wrong addresses before you ship
  • · Merge two orders into one shipment
  • · Order Merge and upsells on every plan
  • · Post-purchase upsells on the same order

Features

AE5.0(263)Tacey5.0(1)
Coverage
13 of 17 features76%
7 of 17 features41%
Unique strengths
  • Custom attributes
  • Custom rules
  • Customer portal
  • Line items
  • +6 more
  • Analytics
  • Automated workflows
  • Custom rules
  • Status updates
Order editing
69%9/13
54%7/13
Order management
33%1/3
100%3/3
Order updates
80%8/10
40%4/10
Upsell and cross-sell
100%4/4
0%0/4
Customization
100%2/2
0%0/2
Offers and recommendations
100%2/2
0%0/2
1034onlybothonly
AETacey17 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature

Integrations

AE5.0(263)Tacey5.0(1)
Works with also listed by another
  • Customer accounts
  • Shopify Flow
  • Checkout
  • Thank you page
  • Order Status page
  • New customer account
  • Flow
—

Messaging

AE5.0(263)Tacey5.0(1)
How it sells itself

Self-serve order editing app for Shopify stores. Customers can edit orders after checkout, edit addresses, swap products, change variants, apply discounts, and cancel orders with smart retention rules. Draft orders for B2B, branded tax invoices, and store credit refunds. Plus returns, exchanges, and support tickets. Address edits auto-recalculate shipping, discounts, and tax.

Tacey is a self-serve order editing app. Your customers can edit an address, swap, add or change order items or cancel on the thank you and order status pages until your edit window closes, and see any refund first. Every order's address is checked and a wrong one is flagged. Merge orders into one shipment easily! Offer Free gift and recommended product cards upsell on the same page.

Key points
  • Let customers instantly edit orders — shipping address, quantity, or corrections
  • Suggest and validate addresses to avoid delivery issues.
  • Send real-time email notifications to your customers & staff when edits are made
  • Eliminate support overhead with a seamless self-serve flow.
  • AI reviews every order and auto-holds risky shipping addresses
  • Customers get a branded link to fix addresses and release holds
  • Validates global shipping addresses, including units and PO boxes
  • Sends automatic pre-ship reminders when flagged orders get no reply
Screenshots
Control for Cancellations
Editing Window for Order ModificationsUpsell Like a ProDedicated Support at your Fingertips
Your alt text for Screenshot 1 goes in that field. 64 chars max.
Settings page showing agent configuration sensitivity and moreAI order decision log showing full reasoning and confidenceAnalytics dashboard showing order decisions resolution funnel an

Installed with

AE5.0(263)Tacey5.0(1)

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureAETacey
Detected stores52as of Nov 9, 2026Not published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesApparel & Accessories, Health & Beauty, ElectronicsNot published
Top store countriesUnited States, Australia, GermanyNot published

Reviews

MeasureAETacey
App Store rating5.0 ★5.0 ★
App Store reviews263(ahead)1
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more in0%Not enough data

Pricing

MeasureAETacey
Free planNot listedNot listed
Lowest paid monthly plan$39/month$29/month(ahead)
Longest free trial14 days14 days
Plans listed46

Listing

MeasureAETacey
Shopify category rank#3(ahead)in Order editing#114in Order editing
Shopify App Charts#6 in Order editingNot on this week’s charts
Built for ShopifyYesNo
LaunchedJan 2, 2025May 1, 2026
Languages1English1English
DeveloperAccount EditorONDUTYOPS LLC

FAQ

AE and Tacey: common questions

Is AE or Tacey cheaper?
Paid plans start at $39/month for AE and $29/month for Tacey. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
Which has better reviews, AE or Tacey?
On the Shopify App Store: AE 5.0 from 263 reviews and Tacey 5.0 from 1 reviews.
What features does each app list that the other doesn’t?
AE lists 10 the others don’t mention, such as Custom attributes, Custom rules, Customer portal, Line items. Tacey lists 4 the others don’t mention, such as Analytics, Automated workflows, Custom rules, Status updates. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for AE, Nov 1, 2026 for Tacey; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for AE, Nov 1, 2026 for Tacey. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.