AE: Order Editing & Upsell vs OrderPad
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for AE, Oct 14, 2026 for OrderPad.
The short answer
- Only OrderPad lists a free plan. Paid plans start at $39/month for AE and $99/month for OrderPad.
- AE lists 13 features OrderPad’s listing doesn’t mention, including Address, Cancellations, Custom attributes.
Head to head
- United States
- Australia
- Germany
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · 14 days trial applicable on first plan
- · Access to every feature
- · Address Validations and Suggestions
- · Discount recalculation
- · Edit shipping address
- · Email + Chat Support
Growth
- · 14 days trial applicable on first plan
- · Access to every feature
- · Address Validations and Suggestions
- · Discount recalculation
- · Edit shipping address
- · One Click Upsell
Pro
- · 14 days trial applicable on first plan
- · Access to every feature
- · Address Validations and Suggestions
- · Discount recalculation
- · Edit shipping address
- · One Click Upsell
Scale
- · 14 days trial applicable on first plan
- · Access to every feature
- · Address Validations and Suggestions
- · Discount recalculation
- · Edit shipping address
- · One Click Upsell
Free
- · 99 orders per year.
- · Advanced customer search.
- · Agent log on each order.
- · Customer catalog prices.
- · Customizable dashboard.
Pro
- · 999 orders per year.
- · Agent statistics.
- · Everything in the Free plan.
- · Priority support.
- · Unlimited assistant promotions.
Unlimited
- · Dedicated support.
- · Everything in the Pro plan.
- · Priority customer synchronization.
- · Unlimited orders.
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSelf-serve order editing app for Shopify stores. Customers can edit orders after checkout, edit addresses, swap products, change variants, apply discounts, and cancel orders with smart retention rules. Draft orders for B2B, branded tax invoices, and store credit refunds. Plus returns, exchanges, and support tickets. Address edits auto-recalculate shipping, discounts, and tax.
OrderPad turns phone calls into Shopify orders in seconds and brings that same panel to your online store. Agents find customers by name, company, tax ID, email, phone or metafields and see the whole catalog in tabs and columns you design; prices always reflect each customer's B2B catalog and your promotions apply automatically.
- Let customers instantly edit orders — shipping address, quantity, or corrections
- Suggest and validate addresses to avoid delivery issues.
- Send real-time email notifications to your customers & staff when edits are made
- Eliminate support overhead with a seamless self-serve flow.
- Asistente de pedidos con pestañas y columnas filtradas por tipo de producto.
- Encuentra clientes por nombre, empresa, CIF, correo, teléfono y metacampos.
- Precios personalizados para cada cliente obtenidos de cada catálogo de cliente.
- Creación de promociones personalizas únicas del asistente de pedidos.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  AE |  OrderPad |
|---|---|---|
| Detected stores | 52 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Electronics | Not published |
| Top store countries | United States, Australia, Germany | Not published |
Reviews
| Measure | AE | OrderPad |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 263 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
FAQ
AE and OrderPad: common questions
- Is AE or OrderPad cheaper?
- Only OrderPad lists a free plan. Paid plans start at $39/month for AE and $99/month for OrderPad. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- AE lists 13 the others don’t mention, such as Address, Cancellations, Custom attributes, Custom rules. OrderPad lists 5 the others don’t mention, such as Analytics, Bulk editing, Custom rules, Draft orders. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for AE, Oct 14, 2026 for OrderPad; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for AE, Oct 14, 2026 for OrderPad. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.