045 StoreChat AI Chatbot vs FormalChat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for 045 StoreChat AI Chatbot, Oct 14, 2026 for FormalChat.
The short answer
- Both list a free plan. Paid plans start at $69/month for 045 StoreChat AI Chatbot and $23/month for FormalChat.
- FormalChat lists 9 features 045 StoreChat AI Chatbot’s listing doesn’t mention, including Business hours, Chat assignment, Chat flows.
Head to head
Free
- · 30 AI chats/mo
- · Daily store sync
- · Live on your storefront — not a preview
- · Product recommendations
- · Unlimited visitors & products
Pro
- · Conversation summaries & tags
- · Custom answers & handoffs
- · Everything in Free
- · Lead capture & email forwarding
- · No per-chat, visitor or product fees
- · Order lookup & verification
Scale
- · AI insights — themes, gaps & demand
- · Dedicated onboarding
- · Everything in Pro
- · Most capable AI — deeper answers
- · Revenue analytics
- · Unlimited AI chats
Try LiveChat Free
- · 1 operator
- · 3 knowledge entries
- · 5 canned replies
- · 50 AI messages/mo
Growth
- · 1,000 AI messages/mo
- · 20 knowledge entries
- · 25 canned replies
- · 3 operators
- · 5 GB storage
Pro
- · 10 operators
- · 100 knowledge entries
- · 20 GB storage
- · 5,000 AI messages/mo
- · Unlimited canned replies
Business
- · 100 GB storage
- · 25,000 AI messages/mo
- · Email + push notifications
- · Priority support
- · Unlimited canned replies
- · Unlimited operators
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureWe're Shopify store owners in Australia. We built this for our own six stores first, and it runs on all six today: the assistant we wanted at 11pm, when a shopper asks "will this fit?" and nobody's awake. It answers from your products, pages and policies, not from general knowledge, and re-reads your store nightly. Shoppers get product cards, a lead form and verified order status. Install it and look around.
FormalChat adds an AI-powered chat widget to your Shopify store in minutes. The AI is automatically trained on your product catalog so it can answer customer questions accurately from day one. When a shopper wants to speak with a person, the AI hands them off to your team in real time.
- It answers from your products, pages and policies — your words, not guesswork
- Product cards in chat with photo, price and a link to the product page
- Order status shown only after the shopper verifies on two details
- Installs switched off. Nothing reaches your customers until you say so
- AI trained on your products answers customer questions automatically, 24/7
- Handoff connects shoppers to your team when they want to speak with a person
- Manage all chats from a web dashboard or iOS and Android mobile app
- Push notifications alert you on your phone when a customer is waiting
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  045 StoreChat AI Chatbot |  FormalChat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | 045 StoreChat AI Chatbot | FormalChat |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | 045 StoreChat AI Chatbot | FormalChat |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $69/month | $23/month(ahead) |
| Longest free trial | Not listed | Not listed |
| Plans listed | 3 | 4 |
Listing
| Measure | 045 StoreChat AI Chatbot | FormalChat |
|---|---|---|
| Shopify category rank | #992(ahead) | #1018 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 3, 2026 | May 21, 2026 |
| Languages | 1 | 1 |
| Developer | Zero Four Five | FirasCodes |
FAQ
045 StoreChat AI Chatbot and FormalChat: common questions
- Is 045 StoreChat AI Chatbot or FormalChat cheaper?
- Both list a free plan. Paid plans start at $69/month for 045 StoreChat AI Chatbot and $23/month for FormalChat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- 045 StoreChat AI Chatbot lists 5 the others don’t mention, such as Agent avatar, Chat buttons, FAQs, Order updates. FormalChat lists 9 the others don’t mention, such as Business hours, Chat assignment, Chat flows, Email chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for 045 StoreChat AI Chatbot, Oct 14, 2026 for FormalChat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for 045 StoreChat AI Chatbot, Oct 14, 2026 for FormalChat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.