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FormalChat Shopify App: Pricing, Features & First-Adopter Watch

By FirasCodesChatLaunched May 21, 2026Free plan

Key signals for FormalChat

FormalChat launched on May 21, 2026. Shoplist is watching for its first storefront installs and tracking pricing in the meantime. Checked .

Sonar hasn’t detected FormalChat on a store yet. Watching since its May 21, 2026 launch.

Free plan
PricingPaid from $23/month

Data checked How Shoplist knows

FormalChat on the Shopify App Store

Shoplist reads FormalChat’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks FormalChat

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Sep 3, 2026: #831 in ChatSep 4, 2026: #832 in ChatSep 5, 2026: #833 in ChatSep 6, 2026: #834 in ChatSep 7, 2026: #834 in ChatSep 8, 2026: #835 in ChatSep 9, 2026: #834 in ChatSep 10, 2026: #834 in ChatSep 11, 2026: #833 in ChatSep 12, 2026: #835 in ChatSep 13, 2026: #839 in ChatSep 14, 2026: #839 in ChatSep 15, 2026: #836 in ChatSep 17, 2026: #839 in ChatSep 19, 2026: #961 in ChatSep 20, 2026: #956 in ChatSep 21, 2026: #949 in ChatSep 22, 2026: #952 in ChatSep 23, 2026: #949 in ChatSep 24, 2026: #950 in ChatSep 25, 2026: #953 in ChatSep 26, 2026: #960 in ChatSep 27, 2026: #960 in ChatSep 28, 2026: #958 in ChatSep 29, 2026: #958 in ChatSep 30, 2026: #960 in ChatOct 1, 2026: #966 in ChatOct 2, 2026: #969 in ChatOct 3, 2026: #974 in ChatOct 4, 2026: #975 in ChatOct 5, 2026: #974 in ChatOct 6, 2026: #976 in ChatOct 7, 2026: #979 in ChatOct 8, 2026: #980 in ChatOct 9, 2026: #980 in ChatOct 10, 2026: #981 in ChatOct 11, 2026: #981 in ChatOct 12, 2026: #982 in ChatOct 13, 2026: #991 in ChatOct 14, 2026: #992 in ChatOct 15, 2026: #998 in ChatOct 16, 2026: #1006 in ChatOct 17, 2026: #1012 in ChatOct 18, 2026: #1012 in ChatOct 19, 2026: #1011 in ChatOct 20, 2026: #1011 in ChatOct 21, 2026: #1015 in ChatOct 22, 2026: #1019 in ChatOct 23, 2026: #1018 in ChatOct 24, 2026: #1019 in ChatOct 25, 2026: #1018 in ChatOct 31, 2026: #1036 in ChatNov 1, 2026: #1037 in ChatNov 2, 2026: #1037 in ChatNov 4, 2026: #939 in ChatNov 5, 2026: #904 in ChatNov 6, 2026: #907 in ChatNov 7, 2026: #920 in ChatNov 8, 2026: #935 in Chat
Chat#935 of 1,085104 places down since Sep 3, 2026
FormalChat: daily Shopify App Store category position
DayChat
Sep 3, 2026#831
Sep 4, 2026#832
Sep 5, 2026#833
Sep 6, 2026#834
Sep 7, 2026#834
Sep 8, 2026#835
Sep 9, 2026#834
Sep 10, 2026#834
Sep 11, 2026#833
Sep 12, 2026#835
Sep 13, 2026#839
Sep 14, 2026#839
Sep 15, 2026#836
Sep 17, 2026#839
Sep 19, 2026#961
Sep 20, 2026#956
Sep 21, 2026#949
Sep 22, 2026#952
Sep 23, 2026#949
Sep 24, 2026#950
Sep 25, 2026#953
Sep 26, 2026#960
Sep 27, 2026#960
Sep 28, 2026#958
Sep 29, 2026#958
Sep 30, 2026#960
Oct 1, 2026#966
Oct 2, 2026#969
Oct 3, 2026#974
Oct 4, 2026#975
Oct 5, 2026#974
Oct 6, 2026#976
Oct 7, 2026#979
Oct 8, 2026#980
Oct 9, 2026#980
Oct 10, 2026#981
Oct 11, 2026#981
Oct 12, 2026#982
Oct 13, 2026#991
Oct 14, 2026#992
Oct 15, 2026#998
Oct 16, 2026#1006
Oct 17, 2026#1012
Oct 18, 2026#1012
Oct 19, 2026#1011
Oct 20, 2026#1011
Oct 21, 2026#1015
Oct 22, 2026#1019
Oct 23, 2026#1018
Oct 24, 2026#1019
Oct 25, 2026#1018
Oct 31, 2026#1036
Nov 1, 2026#1037
Nov 2, 2026#1037
Nov 4, 2026#939
Nov 5, 2026#904
Nov 6, 2026#907
Nov 7, 2026#920
Nov 8, 2026#935

What FormalChat charges

Free plan available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

  1. Try LiveChat Free

    Free

    • 1 operator
    • 3 knowledge entries
    • 5 canned replies
    • 50 AI messages/mo
  2. Growth

    $23/month

    • 1,000 AI messages/mo
    • 20 knowledge entries
    • 25 canned replies
    • 3 operators
    • 5 GB storage
  3. Pro

    $59/month

    • 10 operators
    • 100 knowledge entries
    • 20 GB storage
    • 5,000 AI messages/mo
    • Unlimited canned replies
  4. Business

    $119/month

    • 100 GB storage
    • 25,000 AI messages/mo
    • Email + push notifications
    • Priority support
    • Unlimited canned replies

How FormalChat sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“Add an AI chat widget to your store in minutes. Capture leads and hand off to your team instantly.”

What it does

FormalChat adds an AI-powered chat widget to your Shopify store in minutes. The AI is automatically trained on your product catalog so it can answer customer questions accurately from day one. When a shopper wants to speak with a person, the AI hands them off… Read the full description

Features it lists

Customization
Business hours · Chat assignment · Chat flows · Chat window · Color and font · Emojis and stickers · +1 more
Automated responses
Greetings · Quick replies · Send transcript
Real-time messaging
AI chatbots · Email chat · File upload · Live chat · Multi-language · Push notifications · +1 more

Screenshots

  • FormalChat Livechat AI Widget
  • FormalChat Shopify App
  • FormalChat Operator's Dashboard
  • FormalChat.ai

FormalChat listing facts

Developer
FirasCodes
Launched
May 21, 2026
Shopify rank
#935 in Chat
Languages
English
View on the Shopify App Store

Is this your app? Claim it free to see who is installing and leaving it.

Shopify stores using FormalChat

Shoplist is watching Shopify storefronts for the first public install of FormalChat.

How FormalChat’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds FormalChat, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.

Stores, last 28 days

0

0 now · 0 28 days earlier

Reach

0%

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Where FormalChat’s store count change came from

Real installs and removalsEstimated0 added · 0 came back · 0 removed
0

Stores adding and removing FormalChat, by week

Week of Aug 31, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 7, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 14, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 21, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 28, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 5, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 12, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 19, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 26, 2026 · 0 added or came back · 0 removed · net 0 · estimated
Stores that added it or came backStores that removed itEstimated weeks
Week ofAdded or backRemovedNetNotes
Aug 31, 2026000Estimated
Sep 7, 2026000Estimated
Sep 14, 2026000Estimated
Sep 21, 2026000Estimated
Sep 28, 2026000Estimated
Oct 5, 2026000Estimated
Oct 12, 2026000Estimated
Oct 19, 2026000Estimated
Oct 26, 2026000Estimated

Compare FormalChat

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to FormalChat

Apps merchants weigh against FormalChat, with their own detected stores and ratings.

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows FormalChat on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

  1. Code-level

    detection on every store

    Found in the storefront’s own code

    Shoplist matches the scripts, app blocks and pixels FormalChat loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.

  2. last checked

    Re-checked, so the count stays current

    Shoplist keeps crawling the same storefronts. A store that uninstalls FormalChat leaves the count on the next crawl, so you read today’s install base, not a high-water mark.

  3. Daily

    App Store listing reads

    The App Store, read every day

    Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked .

Read the full methodology

Questions about FormalChat

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Alert me on first detections

Has Shoplist detected stores using FormalChat yet?

Shoplist has not yet found reliable public storefront evidence for FormalChat. The page tracks first merchant evidence as it appears.

What does first-adopter watch mean?

It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, and pricing.

Can I get alerts when stores start using FormalChat?

Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for FormalChat.

Keep watching FormalChat.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.