Chargeback: Auto Prevention vs SEON Fraud Prevention (Legacy)
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026.
The short answer
- Chargeback and SEON Fraud Prevention (Legacy) run on almost as many Shopify stores as each other: 119 vs 115 as of Nov 9, 2026.
- On the Shopify App Store: Chargeback 4.9 from 131 reviews and SEON Fraud Prevention (Legacy) 4.8 from 50 reviews.
- SEON Fraud Prevention (Legacy) lists 20 features Chargeback’s listing doesn’t mention, including AI-powered detection, App notifications, Auto-cancel.
Head to head
Fraud & Chargeback Prevention. Filter, Cancel High-Risk Orders
- United States
- United Kingdom
- Canada
- United States
- Australia
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Retail Starter
- · 1,000 orders/mo included
- · In-product & email support
- · Max 10 users & 50 custom rules
- · Max 50,000 orders/mo
- · Self-onboarding & knowledge base
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChargeback is an automated chargeback prevention app. It alerts you when a customer initiates a dispute. This allows you to automatically refund the transaction, stopping the chargeback. This protects your Shopify from shutdown, money holds, and fees. We work with almost all payment processors, helping you to maintain smooth operations with a low chargeback rate.
SEON's anti-fraud technology keeps your business safe so you can focus on growth and customer success. SEON uses real-time analysis of numerous data points such as email, phone, IP, card data, device info, behavior analysis, and more to validate transactions with the power of AI and machine learning. Leverage our industry-leading eCommerce fraud rules and create custom rules unique to your business.
- Quick and easy setup
- Chargeback prevention on autopilot - No work required from you
- Extensive overview of all chargebacks
- No contracts required, cancel anytime
- Integration: seamless, plug & play with frictionless customer experience
- Security: prevents your store from fraudulent activities, chargebacks and losses
- Customization: highly flexible, custom business-specific rules, allow/blocklists
- Automation: auto capture payments for approved orders and cancel declined ones
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback |  SEON Fraud Prevention (Legacy) |
|---|---|---|
| Detected stores | 119(ahead) | 115 |
| Net store change, 28 days | +25 | −1 |
| Stores added, 28 days | 25(ahead) | 3 |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | United States, United Kingdom, Canada | United States, Australia, United Kingdom |
Reviews
| Measure | Chargeback | SEON Fraud Prevention (Legacy) |
|---|---|---|
| App Store rating | 4.9 ★(ahead) | 4.8 ★ |
| App Store reviews | 131(ahead) | 50 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 3% | Not enough data |
Pricing
| Measure | Chargeback | SEON Fraud Prevention (Legacy) |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $699/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 1 | 1 |
Listing
| Measure | Chargeback | SEON Fraud Prevention (Legacy) |
|---|---|---|
| Shopify category rank | #4 | Not enough data |
| Shopify App Charts | #21 in Fraud | #22 in Fraud |
| Built for Shopify | No | No |
| Launched | Sep 24, 2024 | Sep 30, 2021 |
| Languages | 1 | 1 |
| Developer | Chargeback Solutions FZCO | SEON Technologies US Inc. |
FAQ
Chargeback and SEON Fraud Prevention (Legacy): common questions
- Which is more popular, Chargeback or SEON Fraud Prevention (Legacy)?
- Chargeback and SEON Fraud Prevention (Legacy) run on almost as many Shopify stores as each other: 119 vs 115 as of Nov 9, 2026.
- Which has better reviews, Chargeback or SEON Fraud Prevention (Legacy)?
- On the Shopify App Store: Chargeback 4.9 from 131 reviews and SEON Fraud Prevention (Legacy) 4.8 from 50 reviews.
- What features does each app list that the other doesn’t?
- Chargeback lists 1 the others don’t mention, such as Chargeback alerts. SEON Fraud Prevention (Legacy) lists 20 the others don’t mention, such as AI-powered detection, App notifications, Auto-cancel, Automated workflows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026; estimated figures are labeled.
Keep comparing
More matchups
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.