Chargeback: Auto Prevention vs Wyllo
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026.
The short answer
- Wyllo is detected on 42× as many Shopify stores as Chargeback: 4,956 vs 119 as of Nov 9, 2026.
- On the Shopify App Store: Chargeback 4.9 from 131 reviews and Wyllo 4.7 from 164 reviews.
- Wyllo lists 18 features Chargeback’s listing doesn’t mention, including AI-powered detection, App notifications, Auto-cancel.
Head to head
Prevent Fraud Chargebacks, Accept More Orders
- United States
- United Kingdom
- Canada
- United States
- Canada
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Screening Only
- · Better Decisions – Al/ML + custom rules
- · Easy, Fast Installs – Setup in <5 min
- · Fewer Chargebacks – Optional guarantee
- · Flexibility – Tools stop fraud + abuse
- · More Revenue – Safely pass high/med risk
w/ $500 Guarantee
- · Guarantee on Fraud Chargebacks we Passed
- · Optional Branded Verification
- · Optional Expert Manual Review
w/ $1000 Guarantee
- · Guarantee on Fraud Chargebacks we Passed
- · Optional Branded Verification
- · Optional Expert Manual Review
w/ $2000 Guarantee
- · Guarantee on Fraud Chargebacks we Passed
- · Optional Branded Verification
- · Optional Expert Manual Review
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChargeback is an automated chargeback prevention app. It alerts you when a customer initiates a dispute. This allows you to automatically refund the transaction, stopping the chargeback. This protects your Shopify from shutdown, money holds, and fees. We work with almost all payment processors, helping you to maintain smooth operations with a low chargeback rate.
Wyllo is a risk intelligence platform that helps merchants manage fraud, policy abuse, and customer experience across the entire commerce lifecycle. By combining identity signals with behavioral intelligence, Wyllo enables merchants to better understand shopper intent and make smarter decisions across checkout, returns, refunds, and customer support.
- Quick and easy setup
- Chargeback prevention on autopilot - No work required from you
- Extensive overview of all chargebacks
- No contracts required, cancel anytime
- Chargeback Protection: If you receive a fraud chargeback, we’ll pay you back
- Highly Customizable: Create your own rules, allowlists/blocklists, and more
- Flexible Workflow: Automatically capture valid payments & cancel fraudulent ones
- Customer Support: Our expert fraud analysts are available 24/7 by phone & email
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback |  Wyllo |
|---|---|---|
| Detected stores | 119 | 4,956(ahead) |
| Net store change, 28 days | +25 | −22 |
| Stores added, 28 days | 25 | 26(ahead) |
| Big-brand share | Not enough data | 26% |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | United States, United Kingdom, Canada | United States, Canada, United Kingdom |
Reviews
| Measure | Chargeback | Wyllo |
|---|---|---|
| App Store rating | 4.9 ★(ahead) | 4.7 ★ |
| App Store reviews | 131 | 164(ahead) |
| New reviews, 28 days | Not enough data | 1 |
| Reviewers a year or more in | 3% | 86%(ahead) |
Pricing
| Measure | Chargeback | Wyllo |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $250/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 1 | 4 |
Listing
| Measure | Chargeback | Wyllo |
|---|---|---|
| Shopify category rank | #4(ahead) | #30 |
| Shopify App Charts | #21 in Fraud | #3 in Fraud |
| Built for Shopify | No | No |
| Launched | Sep 24, 2024 | Nov 23, 2016 |
| Languages | 1 | 1 |
| Developer | Chargeback Solutions FZCO | Wyllo, LLC |
FAQ
Chargeback and Wyllo: common questions
- Which is more popular, Chargeback or Wyllo?
- Wyllo is detected on 42× as many Shopify stores as Chargeback: 4,956 vs 119 as of Nov 9, 2026.
- Which has better reviews, Chargeback or Wyllo?
- On the Shopify App Store: Chargeback 4.9 from 131 reviews and Wyllo 4.7 from 164 reviews.
- What features does each app list that the other doesn’t?
- Wyllo lists 18 the others don’t mention, such as AI-powered detection, App notifications, Auto-cancel, Automated workflows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026; estimated figures are labeled.
Keep comparing
More matchups
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.