Which app has more detected Shopify stores, BestChat: AI Chatbot+Live Chat or bitChat AI Chatbot & Live Chat?
BestChat: AI Chatbot+Live Chat has the larger detected footprint with 568 detected stores.
Adoption, reviews and pricing compared with real detection data: detected stores, review volume, pricing, top categories, countries and momentum.
Quick answer
As of Oct 31, 2026, BestChat: AI Chatbot+Live Chat is detected on 568 Shopify stores vs 162 for bitChat AI Chatbot & Live Chat.
Side by side
| Signal | BestChat: AI Chatbot+Live Chat | bitChat AI Chatbot & Live Chat |
|---|---|---|
| Detected stores | 568 | 162 |
| Reviews | 250 reviews | 22 reviews |
| Rating | 4.8 | 4.7 |
| Pricing | Free plan available | Free plan available |
| Top categories | Apparel & Accessories, Home & Garden, Health & Beauty | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top countries | United States, Australia | United States, Indonesia |
| 28-day net stores | −3 (estimated) | 0 (estimated) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
FAQ
BestChat: AI Chatbot+Live Chat has the larger detected footprint with 568 detected stores.
The public page shows the aggregate switching count when Shoplist detects brands that dropped one app and added the other in the last 180 days. Store identities and direction stay behind signup.
Shoplist compares public storefront detections, Shopify App Store review data, pricing posture, category and country distributions, and the 28-day net store change for each app when available.
| Shopify category rank |
|---|
| #107 in Chat |
| #118 in Chat |
| New reviews, 28 days | −2 | +2 |
|---|
| Reviewers using it a year or more | Not enough data | Not enough data |
|---|
| Big-brand share, stores of known size | 7% | Not enough data |
|---|