AL CustomerMetaSync SMS&Forms vs Helium Customer Fields
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 7, 2026.
The short answer
- Helium Customer Fields is detected on 36× as many Shopify stores as AL CustomerMetaSync SMS&Forms: 3,722 vs 102 as of Nov 7, 2026.
- On the Shopify App Store: AL CustomerMetaSync SMS&Forms 5.0 from 12 reviews and Helium Customer Fields 4.5 from 355 reviews.
- Paid plans start at $9/month for AL CustomerMetaSync SMS&Forms and $15/month for Helium Customer Fields.
- Helium Customer Fields lists 28 features AL CustomerMetaSync SMS&Forms’s listing doesn’t mention, including Accounts portal, Activation link, Analytics.
Head to head
Registration forms, B2B account approval, customer accounts
- Japan
- Czechia
- United States
- Japan
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Standard
- · Note: Free on development stores.
Basic
- · 2 forms
- · All standard Shopify fields
- · Custom fields (metafields)
- · Email notifications
- · Field validation
- · Filter and export customer data
Pro
- · 5 forms
- · All features from Basic
- · App integrations
- · Customer auto-tagging
- · Form rules / conditional logic
Advanced
- · Account Approval
- · All features from Pro
- · Priority support
- · REST API access
- · Unlimited forms
Plus
- · All features from Advanced
- · Dedicated account manager
- · Plans start at $200
- · See all pricing options for more info
- · Sync more than 50k customers
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAL CustomerMetaSync adds a signup form to your new customer accounts to collect what the login flow drops: SMS opt-in, phone numbers, birthday, gender, and custom fields — captured right after login, not at checkout. Grow SMS subscribers and zero-party data from account holders, not just buyers. Keep collecting across Profile, Thank You, and Order Status.
Helium Customer Fields is your one-stop shop to collect and manage customer data. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and customer metafields. Personalize forms with rules and variables, or add customer tags automatically based on first-party data.
- Collect customer metafileds from Thank you and Profile pages.
- Update and manage customer metafields effortlessly.
- Enhance personalization with custom data collection.
- Customers can update their email marketing status directly from the Profile page
- Simple drag-and-drop form builder with field types for nearly any use case
- Approve Wholesale/B2B customers with account approval or email verification
- Allow customers to edit their own data (name, email, or custom fields)
- Configure automatic and/or conditional customer tags to organize customer groups
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  AL CustomerMetaSync SMS&Forms |  Helium Customer Fields |
|---|---|---|
| Detected stores | 102 | 3,722(ahead) |
| Net store change, 28 days | +7 | −94 |
| Stores added, 28 days | 8 | 18(ahead) |
| Big-brand share | Not enough data | 23% |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Japan, Czechia | United States, Japan, United Kingdom |
Reviews
| Measure | AL CustomerMetaSync SMS&Forms | Helium Customer Fields |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 4.5 ★ |
| App Store reviews | 12 | 355(ahead) |
| New reviews, 28 days | Not enough data | 7 |
| Reviewers a year or more in | Not enough data | 52% |
Pricing
| Measure | AL CustomerMetaSync SMS&Forms | Helium Customer Fields |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $9/month(ahead) | $15/month |
| Longest free trial | 14 days | 14 days |
| Plans listed | 1 | 4 |
Listing
| Measure | AL CustomerMetaSync SMS&Forms | Helium Customer Fields |
|---|---|---|
| Shopify category rank | #3 | #16 |
| Shopify App Charts | #4 in Metafields | #4 in Forms |
| Built for Shopify | Yes | No |
| Launched | Mar 18, 2025 | Jul 22, 2015 |
| Languages | 2 | 1 |
| Developer | Alquimista Co.,ltd. | Helium |
Switching movement
4 stores dropped one and added the other in the last 180 days
FAQ
AL CustomerMetaSync SMS&Forms and Helium Customer Fields: common questions
- Which is more popular, AL CustomerMetaSync SMS&Forms or Helium Customer Fields?
- Helium Customer Fields is detected on 36× as many Shopify stores as AL CustomerMetaSync SMS&Forms: 3,722 vs 102 as of Nov 7, 2026.
- Is AL CustomerMetaSync SMS&Forms or Helium Customer Fields cheaper?
- Paid plans start at $9/month for AL CustomerMetaSync SMS&Forms and $15/month for Helium Customer Fields. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, AL CustomerMetaSync SMS&Forms or Helium Customer Fields?
- On the Shopify App Store: AL CustomerMetaSync SMS&Forms 5.0 from 12 reviews and Helium Customer Fields 4.5 from 355 reviews.
- What features does each app list that the other doesn’t?
- AL CustomerMetaSync SMS&Forms lists 1 the others don’t mention, such as Multi-language. Helium Customer Fields lists 28 the others don’t mention, such as Accounts portal, Activation link, Analytics, Applications. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Are stores switching between AL CustomerMetaSync SMS&Forms and Helium Customer Fields?
- 4 stores dropped one and added the other in the last 180 days. Which stores, and in which direction, is in Shoplist.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026; estimated figures are labeled.
Keep comparing
More matchups
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 7, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.