Transforming FMCG Brands with Shopify
Unilever, one of the world’s largest FMCG companies, needed a scalable way to manage uStore.lk, its Sri Lanka online store. Shopify’s native tools were not enough to handle complex warehouse operations, courier integrations, refunds, and B2B workflows. eCom Services built a full solution: a Shopify storefront plus a custom warehouse management system. This automated GRNs, inventory and price updates, promotions, refunds, courier assignments, and B2B operations — all from one central platform. Results: Faster order fulfillment, fewer warehouse errors, higher online sales, improved customer experience, and smoother B2B processes for Unilever’s e-commerce arm.
