Follett adds ship-from-store and BOPIS to 1,100+ Shopify POS stores

Follett Higher Education runs one of the largest Shopify POS deployments, spanning 1,100+ retail stores plus 1,700 online storefronts and 5.7M+ SKUs. Pipe17 replaced its 30-year-old legacy OMS and now coordinates orders across Shopify, NetSuite, 500+ dropship vendors, and its 3PLs, with StoreOps rolling out for ship-from-store and BOPIS. Go-live took under four months, 40% below services estimate.