AR Technology Integration for Enhanced Customer Experience at Kookmin Bank

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We assisted Kookmin Bank in integrating Augmented Reality (AR) technology to elevate customer experience, minimize waiting times at service counters, and enhance staff training quality. With a simple scan of a QR code, end-users can access the AR web where a 3D virtual character guides them through the information in a friendly manner, optimizing on-site human resources effectively.

AR Technology Intergration to Kookmin Bank (South Korea) screenshot 1

Project Tags

3D virtual charactercustomer serviceAR technologyhuman resource optimizationQR code access