OtherConversion rate optimization

How AI Slashed Support Queries for GoSun by 40% YoY

Expert

Rep AI Technologies Inc.

Category

Analytics and tracking

GoSun deployed Rep AI to autonomously handle customer queries and improve engagement, acting as a 24/7 virtual team member. Rep AI's sales concierge reduced support tickets by 40.73% YoY and bumped up conversion rates, demonstrating a tangible impact on sales and customer satisfaction.