How Snow transformed customer support into a revenue center
Expert
Category
Conversion rate optimizationSnow wanted to efficiently handle Non-Decision Contacts (NDCs) and re-market to shoppers who abandoned their cart. Adding Rep AI's sales concierge increased conversion rate by 33.85% using abandoned cart flows, generating over $200k in revenue, and 98.34% of customer interactions handled without agent intervention.
Project Tags
abandoned cartcustomer supportRep AIsales conciergeNDCs