Richpanel puts AI agents on your team that resolve repetitive tickets end to end, not just deflect them. The AI reads each conversation, looks up the order and acts: order status, returns, refunds, cancellations and subscription changes. It learns your store's policies and tickets, replies in your brand voice, and hands off to your team when needed. Manage email, chat, social, SMS and phone in one inbox with Shopify context. White-glove migration from Zendesk, Gorgias, Help Scout and Gladly.

Engage & intercept customers with personalised emails, marketing newsletters, compelling landing pages & advanced popup forms. Measure the success of campaigns with an intuitive analytics dashboard, and perfect your strategy using advanced multi-variate split-testing. With our AI-powered suite, you have an ever-eager assistant ready to help you out in any way possible. Create & publish campaigns in less than 2 minutes using AI-powered QuickCreate that learns from your brand and your campaigns.

Pre-Order & Back-in-Stock makes it easy to manage pre-sales and notify customers when products are available. Set up pre-orders based on inventory levels or schedule them with start and end dates. Automatically tag orders with labels like “preorder” or “shipping date” and send confirmation emails to customers. For back-in-stock functionality, customers can subscribe to get notified the moment a sold-out product is restocked, helping you recover lost sales and improve customer satisfaction.

Loop is the AI operations platform built for retention. Loop unites tracking, order editing, returns management, shipping, exchanges, fraud prevention and more into one AI-powered platform. Loop Intelligence learns from orders and shopper behavior to improve decisions over time - reducing return costs, preventing abuse, increasing exchanges, and delivering shopper confidence through predictable experiences.

Help every shopper make the right decision. Increase conversions & grow your business with product reviews, photo reviews & our AI sales agent. You get UNLIMITED review requests & mobile-first forms to maximize submission rate. Use product reviews everywhere with fast review widgets as well as official Google Shopping, Meta Shops, Shop App & TikTok Shop partnerships. Simple setup & migration from Yotpo, Judge.me, Okendo etc, used by Jones Road, Tecovas & countless other leading brands.