Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.

Allow your customers to personalize and customize your product with images & color swatches, dropdown menus, buttons, text & monogram inputs, custom fonts & color selections, upload fields, and more. Use Conditional logic & Dynamic Pricing to create a complete product-building experience. Offer live customization, increase customer engagement, and simplify custom orders.

Shopify Product reviews allows you to add a customer review feature to your products. This provides a way for your customers to engage with you, as well as each other to encourage sales. Features: Theme-friendly design Reviews automatically match your store's look and feel Easy customization - Edit layout options, text and colours without needing to code Bulk actions - Publish, hide, filter, and manage reviews quickly and easily CSV import and Export - Import and export your reviews as a spreadsheet SEO-friendly review scores - Add review scores to your Google search results Shopify Product reviews allows you to add a customer review feature to your products. This provides a way for your customers to engage with you, as well as each other to encourage sales. Features: Theme-friendly design Reviews automatically match your store's look and feel Easy customization - Edit layout options, text and colours without needing to code Bulk actions - Publish, hide, filter, and manage reviews quickly and easily CSV import and Export - Import and export your reviews as a spreadsheet SEO-friendly review scores - Add review scores to your Google search results