Palermo House

Richpanel allows your support teams to respond faster, manage all channels & scale customer service. Our AI and self-service capabilities enable your customers to resolve many issues even before they reach an agent. When their issues do require agent assistance, the AI equips your best agents with personalised replies and suggests actions, significantly boosting their productivity. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.

Triple Whale is the source of truth for the data that helps you make better decisions. From integrations with your most important platforms to ecommerce-specific AI, Triple Whale helps find the data points you need, with customization and personalization to fit your business.

With Postscript, drive conversations and conversions across all stages of the customer journey. Whether 1:1 or at scale, Postscript assures your texts are customized, conversational, and compliant. Use SMS Marketing to grow your list, develop your message strategy, deliver customer service, and drive purchases. SMS Sales pairs a team of expertly-trained sales associates with purpose-built SMS Sales software to engage with your subscribers and convert more of them into satisfied customers.

Maximize your store's profit through A/B testing with Intelligems. Split test anything on your site in just a few clicks: Content Testing lets you experiment with themes, landing pages, UX and content to boost conversion and reduce CAC. Our Profit Optimization plan helps you find the "sweet spots" in your pricing, offers, shipping rates & thresholds, to boost profit. Our team of experts has run thousands of split tests, and helped transition many teams from Google Optimize to Intelligems.

Block fraud – not good orders. NoFraud maximizes order approval rates and eliminates false declines with a powerful combination of machine learning and human expertise. Our AI-powered decision engine analyzes thousands of data points to deliver an accurate pass or fail decision on every transaction, while high-risk orders are proactively escalated for review to our team of expert fraud analysts. We pass orders other fraud solutions fail – and back our decisions with a financial guarantee.