Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Wishlist Plus enables your shoppers to save favorites and return to them later. Comes with powerful APIs to customize wishlists and integrates with leading email services to send price drop and restock alerts. Helps shoppers organize products into multiple wishlists and share them via emails, SMS, and socials. Supports anonymous wishlists. Comes with detailed reports on shopper behavior. Includes a new Customer Accounts extension for easy tracking of all wishlists and browsing activity.

Prevent broken links from impacting SEO. Set up 301 redirects, 404 redirects, & URL redirects for any changed or removed URLs. Handle site migrations & bulk product updates by importing 404 redirects & URL redirects, ensuring no customer hits a broken link. Protect SEO rankings & revenue by resolving 404 page errors & broken URLs before they impact search authority. Our system actively monitors your store for 404s & URL issues in real time, enabling fast 301 redirects & instant fixes.

With flexible, pay-as-you-send pricing, we’re helping brands grow and scale without excessive costs. Grow your email & SMS lists with customizable forms and pop-ups. Easily identify high-value customer segments and design and send multi-channel campaigns that convert. Hit all the right moments with automated flows for Welcome, Abandoned Cart, & more. All with AI tools that help you work smarter & 24/7 support.

Add a "Notify me" button in minutes to enable automatic back in stock email or SMS alerts when you restock. Maximize sales by capturing demand before you have inventory with the preorder feature. Show AI powered in-stock recommendations for out of stock products. Customize to match your site’s theme. Automate back in stock and restock alerts via your ESP or SMS platform. Advanced inventory control capabilities like batch alert send, coming soon alerts and analytics to track popular products.