Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Prevent broken links from impacting SEO. Set up 301 redirects, 404 redirects, & URL redirects for any changed or removed URLs. Handle site migrations & bulk product updates by importing 404 redirects & URL redirects. Protect SEO rankings & revenue by resolving 404 page errors & broken URLs before they impact search authority. AI Redirects scans your store, finds the best replacement page for each 404 & creates the 301 redirect automatically, with a confidence score you control.

Custom fields, file uploads, and order notes for products + checkout. Add text boxes, dropdowns, checkboxes, date pickers, and uploads to collect order notes Shopify doesn't capture. Let customers add personalization, gift messages, engravings, or artwork. Charge paid add-ons like gift wrap. Display fields by product, variant, or collection. On Shopify Plus, add checkout fields. Export to CSV and see answers in printouts and packing slips. Real human support. Install the app and try it today.

More than live chat: a helpdesk for chat, email and social, powered by Lyro, an AI agent that supports and sells. Lyro doesn’t just answer — it acts within your rules: order status, refunds, cancellations and order edits, in Shopify or any CRM via API. On your storefront Lyro also sells: it starts conversations on product pages, compares products and adds to cart. When a human steps in, your team sees the orders and live cart, and sends products, discounts or order updates from the Tidio inbox.

Create professional-looking forms with no coding using Powerful Contact Form Builder. Integrated with many 3rd party applications like Mailchimp, Klavio, Ominisend, Sendinblue, Google Calendar... Easy to display custom form on any pages such as: product page, collection page, cart page, home page, etc. Let your customers upload file or image when they submit your form. Create "form upload" is very easy with Powerful Form Builder app. Custom your registration form with custom fields.