Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Stop settling for basic, one-size-fits-all promotions. Launch advanced upsell and cross-sell campaigns on product and cart pages in just minutes. Use product add-ons / one-click add-ons to recommend related items with BOGO or Buy X Get Y offers (including automated discounts or combined discounts). You can also set up Frequently Bought Together with Amazon layout to sell in combos/package to boost AOV efficiently. Increase conversion rate with promotion badges or free gift with product offers.

Define each bundle once, then run it across your Shopify theme, a Hydrogen storefront, or a custom React experience. Kitenzo manages selection state, validation, bundle pricing, discounts, and cart creation so your team can focus on the interface. Launch without code in the visual builder, embed the complete bundle experience, or build with the typed React SDK and headless API. Bundles add to the Shopify cart and use Shopify checkout. We enable headless API access per shop during setup.

With Negate, you don't have to worry about bot clicks eating up your marketing budget. Negate blocks events such as "add to carts" from firing when we detect a bot. With Negate, your pixels can continue to optimize for the right audience on your marketing platforms. Optionally choose to redirect bots completely off your website. Prevent ad fraud, card fraud, false analytics, and more with Negate!

Create combined listings and link products as variants without merging records - keep each product's URL, title, images & feed data. Group products with AI and in bulk with title, tag, SKU or metafield. Per-variant URLs optimize SEO with no impact on page load. Color, image, two-color, text & pill swatches on product pages & collection cards. Multi-option, subcategory & nested product groups. Auto-syncs product info instantly. Works with every theme, plan & headless. Live chat support included.