Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Retain more customers with a customisable loyalty program and referrals. Launch quickly and easily make changes, no coding required. Encourage customers to spend more and increase repeat purchases with 20+ out-of-the-box campaigns, like goal spend and social media engagement. Acquire more new customers quickly by incentivizing referrals. Access advanced analytics to understand customer behaviour and optimise your rewards program to boost engagement and create lasting brand loyalty.

Increase your shops revenue by creating bundles, BOGO, volume discounts, quantity breaks and mix and match bundles. Create tiered discount options and make them available on your selected product pages. You can fully customize our widget to match your store's design. You can create percentage discounts or discounts with a fixed amount off. It all works without discount codes and will increase your average order value.

Build any bundle in minutes from one powerful bundle builder, no code required. Let customers build their own bundle (BYOB) or a build-a-box. Sell fixed-price product bundles, mix-and-match bundles and quantity breaks with tiered discounts. Incentivize repeat orders with subscription bundles, and improve conversion with free gifts and add-ons on your bundles. Every bundle is on-brand out of the box; auto-sync bundle inventory across Shopify & your 3PLs, & sell your bundles with POS.

Yotpo brings you Yotpo Subscriptions: an intuitive subscriptions solution that enables brands to grow recurring revenue by giving customers what they want: an easy way to shop. Built for Shopify, the app includes smooth catalog management, while robust analytics allow you to dig deeper into customer data to scale your business. Yotpo Subscriptions works with any niche – talk to one of our strategists and we’ll give you ideas how to get started.