Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Retain more customers with a customisable loyalty program and referrals. Launch quickly and easily make changes, no coding required. Encourage customers to spend more and increase repeat purchases with 20+ out-of-the-box campaigns, like goal spend and social media engagement. Acquire more new customers quickly by incentivizing referrals. Access advanced analytics to understand customer behaviour and optimise your rewards program to boost engagement and create lasting brand loyalty.

EasyGift adds products to the cart from rules you build in the Shopify admin. Triggers include cart subtotal, cart quantity, specific products, collections and product tags. The action adds the reward silently, or opens a popup so the shopper picks a variant. Rewards are discounted by the app's own Shopify Function or by a Shopify automatic discount. Rules support start and end dates, audience conditions, and alerts when a reward goes out of stock. Analytics attributes orders to each rule.

Build any bundle in minutes from one powerful bundle builder, no code required. Let customers build their own bundle (BYOB) or a build-a-box. Sell fixed-price product bundles, mix-and-match bundles and quantity breaks with tiered discounts. Incentivize repeat orders with subscription bundles, and improve conversion with free gifts and add-ons on your bundles. Launch fast with one-click setup templates, and keep every bundle on-brand and auto-sync inventory and 3PLs as you scale.

Build a product recommendation quiz, such as a skin quiz or skincare quiz, to personalize shopping sessions. Use the quiz AI quiz maker to easily create your product finder product quiz. Deploy the optional AI Shopping Assistant for guided selling. Capture emails and build a better quiz app funnel via logic branching. Launch a quizz to grow, and optimize your product recommender shopping quiz with ab tests. Easily migrate from octane AI, typeform, revenuehunt, quizell, quizify, or lantern