Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Stop settling for basic, one-size-fits-all promotions. Launch advanced upsell and cross-sell campaigns on product and cart pages in just minutes. Use product add-ons / one-click add-ons to recommend related items with BOGO or Buy X Get Y offers (including automated discounts or combined discounts). You can also set up Frequently Bought Together with Amazon layout to sell in combos/package to boost AOV efficiently. Increase conversion rate with promotion badges or free gift with product offers.

Get the most out of your product reviews with all your data consolidated in one platform. Deliver a seamless customer experience with all review requests on brand, on time, and never double-sent – Klaviyo already has all your existing templates and applies smart sending rules to all sends.

Go beyond the basics with Klaviyo’s AI-first B2C CRM. Klaviyo syncs Shopify data in milliseconds so every message and insight reflects what’s happening in your store right now. Unify data from 350+ integrations and boost marketing performance with campaigns, smart segmentation, and automated workflows from Klaviyo’s AI Agents. Over 117k brands use Klaviyo and Shopify to grow faster with personalized emails, SMS, WhatsApp messages, and AI customer service tools that turn browsers into buyers.

Boost sales on 200+ channels: Ready-to-use templates for Google Shopping feed, Facebook, Bing, Awin & more. Enjoy full feed customization or create custom XML, XLSX, CSV, TXT feeds with full control over columns & output to maximize conversions. Make the product feeds enrichment with variant options, metafields, Shopify Markets, dynamic attributes and other advanced tools and features. Control which products go into feeds with Filters. Our team will build and set up any product feed for free!