All eyes on your customers to see that reason. With live recording and session replay powered by advanced filters, MIDA lets you follow each shopper's journey from the first click to checkout, seeing exactly where they click, scroll, hesitate, and drop off. Multilingual AI Assistant surfaces key insights and suggests what to fix instantly. Conversion heatmaps reveal what drives purchases. Running ads? Block bots to keeps data clean and Improve ad performance with real visitor behavior insights.

With the help of this app, you can enable customers to contact you via WhatsApp immediately. Moreover, you can customize your helpdesk widget to create a harmonious look and feel with your theme, thereby improving their online experience, and increasing conversion rates. Its capacity to include an infinite FAQ database allows you to create multiple frequently asked questions to resolve common customer issues, increasing efficiency and customer satisfaction.

Shopify Forms lets you easily add a form to your store, so you can convert visitors into leads and, eventually, sales. Create inline and pop-up forms to collect wholesale leads, subscriber signups, and essential business information. Add colors and images that match your store’s branding, incentivize with discounts, and translate your forms into different languages. Use submission data to build customer profiles and personalize engagement. Plus, analyze performance metrics to learn and improve.