Tap into TikTok’s hyper-engaged audience with trends like #TikTokMadeMeBuyIt that turn viewers into loyal customers. Sync products directly from Shopify to TikTok to promote your offerings to an engaged audience and drive conversions. There’s never been a better time to connect with social commerce shoppers and grow your business

Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Retain more customers with a customisable loyalty program and referrals. Launch quickly and easily make changes, no coding required. Encourage customers to spend more and increase repeat purchases with 20+ out-of-the-box campaigns, like goal spend and social media engagement. Acquire more new customers quickly by incentivizing referrals. Access advanced analytics to understand customer behaviour and optimise your rewards program to boost engagement and create lasting brand loyalty.

Stop settling for basic, one-size-fits-all promotions. Launch advanced upsell and cross-sell campaigns on product and cart pages in just minutes. Use product add-ons / one-click add-ons to recommend related items with BOGO or Buy X Get Y offers (including automated discounts or combined discounts). You can also set up Frequently Bought Together with Amazon layout to sell in combos/package to boost AOV efficiently. Increase conversion rate with promotion badges or free gift with product offers.

Get the most out of your product reviews with all your data consolidated in one platform. Deliver a seamless customer experience with all review requests on brand, on time, and never double-sent – Klaviyo already has all your existing templates and applies smart sending rules to all sends.