Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

The has a simple goal: to help your store drive incremental sales & conversions with a measurable ROI. Use the app to show all kinds of Buy X Get Y offers, discounts, and recommendations across the buying journey right from the product pages to the cart to checkout to post checkout. Customize the design & experience of the app's widgets (+translate text) exactly as you want & use our robust eligibility system to create personalized buyer experiences.

Block fraud – not good orders. NoFraud maximizes order approval rates and eliminates false declines with a powerful combination of machine learning and human expertise. Our AI-powered decision engine analyzes thousands of data points to deliver an accurate pass or fail decision on every transaction, while high-risk orders are proactively escalated for review to our team of expert fraud analysts. We pass orders other fraud solutions fail – and back our decisions with a financial guarantee.

Collect product reviews, ratings, photos, videos, and Q&A that boost trust and improve SEO. Use customizable widgets that fit perfectly with your Shopify store’s design and showcase authentic customer experiences. Launch a powerful loyalty and rewards program to drive repeat purchases with points, discounts, referrals, and VIP tiers. Automate review requests and customer campaigns to grow revenue and retention.

Klaviyo Reviews collects text, photo, and video reviews with automated email and SMS requests from prebuilt flows. Verified reviews build trust, and AI helps customers write reviews and drafts your replies in your brand voice. Show ratings, summaries, and reviews in on-brand widgets, sync to Google Shopping, and add custom questions. Because reviews live in your CRM, segment on ratings, personalize across channels, feature reviews in campaigns and flows, and route low ratings to support.